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babylonPaparazzi

General Account / Profile

Apple123Paparazzi

Billing & Payments

Insurance

Insurance why do we have it then cricket drops it that what we pay insurance for we have house insurance do they drop us no why cricket 😑😑😑😑😑😒😒😒😒😕😕😕

4 hours ago

Walrus667531Stuntman

Samsung Phones

5G broken since last week

I have an S20FE. It has never had a problem on cricket. Will use 5G and 4GLTE very regularly. A Samsung update was pushed out last week. The May update. Now ever since the update I have noticed that data connection always only says 4GLTE. It may try a 5G connection for mere seconds, then hops off back to 4GLTE. I have reset my network connections. I have reset my APN to default. Makes no difference. I called cricket this morning to try to explain what's happening. They said since my LTE works, I just need to be happy with that. They didn't want to admit to any problem. Either they know what's happening or they are under the impression I don't know what I'm talking about.I'm not happy with that. My phone worked fine before this update. I need an advanced cricket tech to help me out with this.

8 hours ago

Abby2295Extra

Samsung Phones

how do i unlock a device i bought at cricket, but is no longer on my account?

I got service through cricket 3 months ago. I brought a device of my own and I bought a new device with my service. I ended up shutting the new devices line off after the first month of service. I gave the phone to someone and now I need to get that device unlocked. How do I do that when the phone is no longer on my account?

9 hours ago

Phillip54Extra

General Account / Profile

activation

I keep getting email to activate my phone after I upgraded it it's already activated. Says if I don't activate it my serv will be canceled and we have 2 phones on.my account

15 hours ago

babylonPaparazzi

General Account / Profile

i have little to no upload speed or even a stable conetion

1 day ago

metalfablvExtra

General Account / Profile

Ordering Online Issues

1 day ago

IabckidsExtra

General Account / Profile

Upgrading

Why is it that after being a responsible customer for so long, there are no discounts for upgrading your phone? They charge the amount they sell for everywhere. Not to mention, I haven’t upgraded once in three years. But new accounts get a $300.00 discount.I understand new accounts are important but most of those new accounts are due to your current customers word of mouth.Current customers and their history should account for something with upgrades, shouldn’t they?

1 day ago

kungfubattleExtra

General Account / Profile

Phone Lost Abroad?

I lost my phone on a train in Germany yesterday and have two pressing issues:I cannot access my Cricket account because I have forgotten my username/password and have no phone for things to be texted to. At minimum I’d like to cancel the autopay feature. I have ordered a new cellphone but would like the same number as my old phone (I have no idea how to do this).I would greatly appreciate any help! Thank you!

1 day ago

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