Apple Phones

  • 471 Topics
  • 949 Replies

471 Topics

I
IamHer007MBExtra
asked in Apple Phones

mailbox number for voicemail

I have never set up my voicemail and now that I’m back to work and a lot busier I need to activate it asap. I’m not getting any option to reset on the website, in the app and no luck with customer service because it’s Sunday. I called my local cricket wireless and without any reset option on the website I’ll have to take my phone in. Can anyone help me with this? I have the iPhone 11

0
I
1 day ago
A
angoedaly48Paparazzi
asked in Apple Phones

Charging iPhone 12 ProMax using Macbook brick

Hey all. I have been using the Macbook brick to charge my iPhone 12 ProMax, as the phone came with a USB-C input cable. It charges the phone insanely fast but also heats it up quite a lot. Do you think it is damaging to the battery? I reckon Apple has already approved such use but I couldn’t be sure. Thanks.

8
M
8 days ago
J
johntimberExtra
posted in Apple Phones

MMS - Android/iPhone Mix Issues

Hi,So I've got an office where they are attempting to group message. 4-5 out of the 6 people are using some form of iPhone, some as old as the iPhone 4s I believe, but all the way up to the iPhone 6+. One of the users has an AT&T Samsung Note 5, and is extremely happy with it. When attempting to send group messages they run into issues where iMessage doesn't let them add the Android user because he isn't an iMessage registered user.Some of the Apple users were able to receive the messages from the Android user as a group text, while others don't get it. Then some of the iPhone users won't get other iPhone users messages properly in group, some of which will get them as individual SMS direct messages.What gives!? In 2016 I can't believe text messaging is so broken. Of course I'd blame Apple's inclusion of trying to force iMessage down peoples throats and being such a walled garden to not allow messages to pass to/from android users easier considering it is a standard Apple didn't cr

1
S
9 days ago
B
BulletExtra
asked in Apple Phones

Low volume

I have a I phone 7 and the volume has gotten so low that I can barely hear the other person. I want to upgrade to another IPhone. I am hard of hearing but it hasn’t been a problem until recently. Could someone recommend an IPhone that has very good volume control? Thank you in advance.

0
B
10 days ago
B
bbtallyExtra
asked in Apple Phones

Voicemail

Hello, I have an iPhone 14pro and I have had this issue with my previous 12 also.  My visual voicemail shows I have no messages then I call in from my own phone to check voicemails and there are voicemails for 2 weeks appearing.  This is very bad for my business.  I do not know how to fix this and is there a way to check the voicemails from another phone also? @Cricket 

1
C
16 days ago
V
vanisingh96Extra
asked in Apple Phones

iPhone automated photo editor

A couple days ago, I went to my camera roll and saw this small section where my iPhone had generated 2 edits to 2 pictures on my phone. 1 photo had the levels adjusted to it, and the other turned a live photo into a stable loop/gif. For some reason, that section is gone and I don't see any options within my photos to make similar edits.I hope this all made sense, can someone tell me how to get it again? I thought turning the live photo into a stable gif was super cool and would love to do it to some other photos.

2
B
19 days ago
M
MrsJuju7Extra
asked in Apple Phones

SOS MODE

My phone is stuck in SOS mode and after restarting it the phone remains in SOS mode.  I have called several times to fix the issue with no help. What am I doing wrong? 

3
M
20 days ago
D
dmendez1Extra
asked in Apple Phones

Can’t set up my voice mail

My phone won’t let me set up voicemail. The only option it gives me is to call voicemail but then it says that the phone number hasn’t been set up. Please help.

3
M
25 days ago
E
Edwin DelPaparazzi
posted in Apple Phones

SOS

I called support because my phone is stuck on SOS (twice). Everything is up to date. Turned the phone off completely and on again and still having a problem. One of them told me there is an outage in my area (NYC). Another told me there is no outage and if I want to change my number. What is going on?

1
G
28 days ago
N
npolitePaparazzi
asked in Apple Phones

Streaming Music Doesn't Work Until After a Reboot iPhone X

Hi All, Started having this strange issue where I can’t stream any music. A reboot of my iPhone X seems to fix it but only temporary. Within several hours the issue will happen again. Internet seems to be somewhat ok when I have this issue. I am seeing around 50 Mbps, web browser seems to also be impacted.TuneIn takes about 45 seconds to load. After the reboot it loads within 5-10 seconds. I also noticed my bars were at two prior to the reboot and are at 4 after. Can someone let me know what the issue might be? Thanks

6
L
1 month ago
A
adith4884Paparazzi
asked in Apple Phones

Iphone Se 2nd gen dropping calls

Ever since i have had my phone it’s always randomly dropping calls i can maybe get 4 minutes into a call then it randomly stops and it’s anywhere i am at and i have another line on my account and they don’t have this problem only mine does 

2
A
1 month ago
G
gurung2009Extra
asked in Apple Phones

PUK Code

Hello! My sim’s been locked and is asking for the PUK code. I’ve sent the private message to Cricket support. How will I receive the code? 

6
M
1 month ago
imatthewtanner
imatthewtannerExtra
posted in Apple Phones

Cricket Protect Plus vs AppleCare+

Cricket Protect Plus, AT&T Protect Advantage or whatever you would like to call it everyone still ends up filling a claim with Asurion and finding out they have to mail in the damaged device and pay for a new one. Apple will either repair the defect at no charge, using new parts or previously used Apple genuine parts or replacement product that is new one.

1
D
1 month ago
C
carmichaelgPaparazzi
asked in Apple Phones

unlocking Iphone and Windows Phones

I need to unlock some old  iphones and a window phone we had on Cricket but can’t access My Cricket App to unlock.  Because we had cricket service from 2015-2022 and no longer can access app.  Can I send via e-mail or postal mail the IEMI numbers to get them unlocked.  I’ve contacted customer service via chat and phone and get differing answers. Some can’t find my account and others say my pin number is incorrect.  (I wrote the pin number and challenge question down when signing up)All phones were in service with cricket and they meet the useage requirement for unlocking.Please helpGC

3
Lcarter77
1 month ago
J
junksimbaExtra
posted in Apple Phones

why cricket encourages customer to go to the store during Covid-19

seems some promotion is made only available at the store

2
S
1 month ago
W
Wild man 68Paparazzi
asked in Apple Phones

iPhone 11 dropping calls!

Recently my iPhone 11 has started dropping calls after about 3min of talking. And this only happens on certain calls that I make and receive. The issue is this happens no matter where I am, some landline I call does this and cell phones. And I will be sitting in the same exact spot and talk to some lines with no issue and same with landline phones and then when I receive a call from those same numbers in the exact same spot in my house it drops the call after about 3min to be exact. Can anyone help me with this issue? And keep in mind that I have a family plan with one other phone like mine and drops the call to it. 

1
jdor_Cricket
1 month ago
DuckTales2017Fan
DuckTales2017FanPaparazzi
asked in Apple Phones

paid for service last month and didnt have serivce all month

My mom paid for my service last month and I still haven’t had service since she paid it even though Cricket took her money anyway. Had no way to call or text anyone and had to be on wifi if I wanted to use iPhone to iPhone texting or watch a video on YouTube. Is there a reason for this or not? Just kinda pissed at Cricket right now. :( 

1
D
1 month ago
M
Mhatfield1972Extra
asked in Apple Phones

voicemail passcode issues with iphone

I can’t seem to get my voicemail to work. I go thru the bot assistant and that doesn’t help. I google for assistance and no help. When I get the link to set up my voicemail, I do as prompts tell me to and when finished and I try to go to voicemail and I enter the code it tells me someone has already entered my voice mailbox with that code and to try again later. I have worked on this issue at 3 different times and still have not received the help I need. I call the support number and every time it tells me my wait time will be at least 20 minutes. I don’t have that kind of time to just sit and wait for someone to answer.

1
D
1 month ago
A
Adotson2013Extra
asked in Apple Phones

iphone 13 stuck in SOS

My iPhone has been stuck in SOS mode for almost a week now… I can’t use my phone unless I am on wifi and only to other iPhone users. I’ve went to every cricket store possible some tried to fix it doing the same thing(resetting network settings) which did not work and then some were clueless as to what was wrong. I’ve been sent to Apple and was told it’s not and apple issue then I come here and see multiple cricket users have had this same issue. So what am I supposed to do?

1
D
1 month ago
G
Gonzalezjenn213Extra
asked in Apple Phones

iphone 11 xr unlock

I need my iPhone XR unlocked 

2
Mike Hassman
2 months ago
S
sabellaaExtra
asked in Apple Phones

Wired IPhone Issue

I have a more established iPhone 6s Plus. Telephone despite everything works incredible. In any case, I've been having one issue with it for a considerable length of time that is by all accounts getting most noticeably terrible. It could be my organizations. Yet, it's fine once I restart the telephone.Essentially my telephone will haphazardly go from lte to 4g. What's more, the web won't work. It will at times disappear all alone. Yet, it take 10-30min. Anyway ordinarily it will return to lte on the off chance that I restart the telephone. I don't know whether it's a product issue. jacklistens  Since I've had this issue for some time and programming has been refreshed many time since it began. I am with at&t. So that could be the issue.

2
S
2 months ago
J
JbrocklaExtra
asked in Apple Phones

Voicemail Problems

Within the past couple months, I have not been able to access my voicemail, and callers have not been able to leave voicemails. When I try to access my voicemail, it says I do not have my voicemail setup, but I already had it setup and there are no options to set it up. Also, I can’t change my voicemail password. I’ve tried everything to fix it myself, from checking for call forwarding to resetting my network. Nothing has worked. When I called customer support, there was no option to help with this problem. Help!

1
jdor_Cricket
2 months ago
J
JeanExtra
asked in Apple Phones

unlock iphone

Hello. I need to unlock a cell phone. I can't use it with another Sim. Could you help me?

1
Mike Hassman
2 months ago
D
DALoganExtra
asked in Apple Phones

Apps not working

When i am out of wifi, using cellular, the apps on my phone are not updating. They open, but then nothing in them functions. no updates, maps does not work, health app does not update, etc. 

3
Mike Hassman
2 months ago
C
Crenaye85Extra
asked in Apple Phones

phone call silence

I justed added a line for my daughter.  When she makes calls its dead silence and she has restarted the phone and still nothing. 

1
jdor_Cricket
2 months ago

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