About the fact that I bought an iPhone from a vendor and couldn't activate it.

  • 27 February 2023
  • 1 reply


I didn't know that the SIM card was locked until I inquired. Can you help me unlock the sim card limit? Thank you very much


Best answer by Marlena_Cricket 28 February 2023, 03:06

View original

1 reply

Userlevel 3
Badge +5

Hi @Old k and welcome to the Community Forum! We recommend trying to unlock the phone in the myCricket app if you’re unable to verify the Cricket account information associated with the phone. You do not need to log into the app, but you must be connected to an active WiFi network to complete the unlock process. If you do not see the unlock option on the home screen, then the phone is not eligible for unlock. It must be used on our network for at least 6 months before it can be unlocked.