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Analytics and Improvments

  • 10 December 2022
  • 1 reply
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Why is it that My analytics an improvements keep turning to the off side and when I try to turn them on my phone screen goes black for a split milli second and goes back to the home screen I have a 14pro max …. Brand new like is this a defect ? Or decal HELP

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Best answer by James_Cricket 11 December 2022, 17:52

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Hi @ChappoNotorio. Welcome to our Cricket Community Forum and thank you for your post. We recommend ensuring that your device is on the most recent software version. If this does not resolve the issue, we recommend reaching out to Apple Support directly at 1-800-275-2273.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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