cannot set up voicemail on my iPhone xr

  • 23 October 2022
  • 5 replies

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No matter what settings I change I can’t get it to keep any greeting I record or set and I’m missing a lot of messages and job opportunities. Anybody can you please help ?!


Best answer by Marlena_Cricket 24 October 2022, 23:21

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5 replies

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Did you already Reset your voicemail?


Badge +1

How do I reset my vm? I would’ve done that already had I known I could.

Badge +1

Yes I have reset it and it is still doing the same thing and when I left myself a message using my wife’s phone it didn’t play the greeting I set or actually go to the mailboxes

Badge +5

Hi @Kbutler6669 and welcome to the Community Forum! We’ve reset your voicemail profile on our end in response to your private message to @CricketSupport. Please confirm that it is now working. Thanks!

Userlevel 3
Badge +5

Hey @saneca61 thank you for posting on the Community Forum! Feel free to also connect with us in a private message to @CricketSupport for assistance with your voicemail. Be sure to include the name on your account and your wireless number in your reply.