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cant get a hold of cricket to unlock phone

  • 28 February 2023
  • 1 reply
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I’ve been trying to get my phone unlocked from cricket for two years I’ve gone into stores and they give me the run around I call and they never answer.

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Best answer by Marlena_Cricket 28 February 2023, 02:58

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Marlena_Cricket
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Hi @Simbaa18 and welcome to the Community Forum! You must have at least 6-months of active paid service with the phone before it can be unlocked. If you believe you’ve met the service requirement, please send us a PM to @CricketSupport and include the name on your account, your wireless number, and the IMEI number of your phone. 

https://www.cricketwireless.com/support/account-management/device-unlock.html

https://www.cricketwireless.com/legal-info/device-unlock-policy.html

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