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Cricket keeps charging me monthly payment?..

  • 22 October 2020
  • 1 reply
  • 80 views
J

Hello,

 

As my bank account is overdrawn, this came into my attention: Cricket keeps charging me the monthly fee (February and march) even after I did NOT use the service at all. 

It's been 2 months since I got back to my krogerfeedback talktosonic talktowendys whataburger survey  country. I am currently subscribing a provider in my country. I have not used the number I was provided from Cricket for the last 2 months at all. But somehow I've been charged twice: in total 110$, each month for 55$. 

Is there a way to get the money back?

Cricket does not seem to have an email address to contact. 

 

thanks

jackyjoy

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Best answer by James_Cricket 22 October 2020, 23:45

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J
Userlevel 4
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Hello @jackyjoy123! Welcome to our Cricket Community Forum and thank you for your post. 


We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) for further assistance. 

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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