Cricket keeps charging monthly payment

  • 25 March 2019
  • 1 reply
  • 36 views

Hi, 

As my bank account is overdrawn, this came into my attention: Cricket keeps charging me the monthly fee (February and march) even after I did NOT use the service at all. 

It's been 2 months since I got back to my country. I am currently subscribing a provider in my country. I have not used the number I was provided from Cricket for the last 2 months at all. But somehow I've been charged twice: in total 110$, each month for 55$. 

Is there a way to get the money back?

Cricket does not seem to have an email address to contact. 

 

 


1 reply

Userlevel 3

@beckham0127 


We would like to look into this further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with the details of your issue.

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