Purchased a new IPhone fast charger Saturday. It was defective, and I returned 2 business days later. They refused to exchange, or refund cost. I also purchased a new IPhone 12, through Progressive. I charged my bank card for charger and phone case. Then I discover they also added the phone charger and cover to my Progressive loan. These people are very untrustworthy. I filed a complaint with State Attorney Generals office.
Hi
We’re sorry to hear about your experience. We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue, wireless number, and full name on the account for further assistance.
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