Purchased a new IPhone fast charger Saturday. It was defective, and I returned 2 business days later. They refused to exchange, or refund cost. I also purchased a new IPhone 12, through Progressive. I charged my bank card for charger and phone case. Then I discover they also added the phone charger and cover to my Progressive loan. These people are very untrustworthy. I filed a complaint with State Attorney Generals office.
Userlevel 4
+4
Hi
We’re sorry to hear about your experience. We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue, wireless number, and full name on the account for further assistance.
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