Question

Does Cricket lock my unlocked phone that wasnt purchased through Cricket?

  • 17 February 2021
  • 5 replies
  • 1601 views
P

Hi all,

My question is a two parter. First off, I will be purchasing a new iPhone outright through Apple store because my job gives me a discount. When I put my Cricket SIM card into my phone, will Cricket lock my unlocked phone? Second, if Cricket does lock the unlocked phone, can it be unlocked in a week or less if I decide to go to another carrier? I see that Cricket says you need to be a paid customer for 6 months with the device, but that only refers to phones purchased through cricket. If it can be unlocked in a week or less, how would I do that?

5 replies

R

Bringing an unlocked phone to Cricket will not change the phone. I have an unlocked phone and it wasn't locked when service was activated.

P

Thanks for the response Retired1. I must say though that a year ago my friend gave me a brand new IPhone 7Plus (paid off) and I do remember getting a pop up message when putting in the SIM card that the phone will be locked, but at the time I didn’t care because I wasn’t expecting to leave cricket. I just want to make sure that this won’t happen to me now and if it does, I want to make sure that this will be unlocked for me and I won’t have to wait 6 months. 
 

Thanks for the help

Julie_Cricket
Userlevel 2

@PAQuestion 

:grinning::hand_splayed: Thank you for commenting on the Community Forum! Devices brought to Cricket are not subject to our device unlock policy. If you have trouble, we recommend reaching out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.
live_poor
Badge +4

They don’t lock BYOD phones. They only lock phones that they supply at a “discount“ or “free” as they have to get their money back for that phone. They estimate 6 months to do so. 

C
Badge +1

I appreciate the information and advice you have shared. I will try to figure it out for more.
My Family Mobile Plans

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