hate my free phone

  • 19 March 2022
  • 1 reply


How can I get a deal on a new phone the phone that was available at the store was a stg 5 I hate this phone I would like to get a iphone that is on sale like for the new customers have many deals I have been a loyal customer for 20 years


Best answer by jdor_Cricket 20 March 2022, 20:40

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Userlevel 4
Badge +4

Hey there @Hnebel123 !

We’re sorry to hear that you are not happy with your new phone. If you recently purchased your device, please know that our devices come with a 7-day return policy starting from the day you received device that allows you to change it for something that better fits your needs. 

As an existing customer, you are eligible for upgrade discounts every 180 days. To see upgrade pricing you can visit the link below, select the device you are interested in and then "Current" and "I am upgrading my phone"