• 15 May 2023
  • 1 reply


My phone won’t make or receive calls but I can text and use my mobile data. I have talked to support and the first person never yet responded back to me at all when they said they would call me back in 5 minutes. The second person had me reset the network settings and it worked for a little while but now it’s not working again can someone please help me fix this I’m losing money from my jobs because of this. 


Best answer by jdor_Cricket 16 May 2023, 01:11

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Userlevel 4
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Hi @Joshnrobin 

It is possible that there may be a degraded tower in your area that is impacting service. We’d be happy to look into this for you. Please, send us a PM to our @CricketSupport account with your wireless number, name on the account and full address where using services for further assistance.