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Help. iPhone 7 to iPhone 13

  • 17 November 2022
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hello, I recently bought a unlocked iPhone 13 from apple. I put the sim card from my iphone 7 into the new 13 and it said ‘this phone number cannot be transferred because the number is not allowed by your carrier’ what does this mean? How do I activate my service on my new phone? Thank you!

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Best answer by eri.michele 17 November 2022, 20:39

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I’m currently going through the exact same thing! The new iPhones have what they call now an ESIM they no longer have a SIM CARD as the older ones have! So you have to speak to an agent to UNLOCK Your esim from Cricket

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