Apple Phones

  • 497 Topics
  • 985 Replies

497 Topics

J
jarvisclisaExtra
posted in Apple Phones

i want i phone andru keeps getting hacked

Cricket put wrong sim in my phone and put in husbands. Buteven before that my Android was always being hacked. I want an iphone are they safer?

1
E
1 year ago
P
Princess_girl43302Extra
asked in Apple Phones

network unlock Iphone 7

How do I get my daughter's Iphone 7 network unlocked. Her real dad gave it to her and he thought that the network was unlocked but it's not and I really need it unlocked.

1
J
1 year ago
P
pmcaleerExtra
asked in Apple Phones

returning from abroad

I’ve used Cricket for years in the US and used temporary service (Vodafone) while I’m abroad.  But this time I can’t get Cricket back on my phone.  It shows T mobile.  I drove to 2 stores listed on Cricket’s website - which are closed down.  I talked to a bot and then chatted to a nice person who couldn’t help me and said to call Customer Support.  At first I was to be transferred to a person, but then my phone was closed down, and no calls go through.   

1
U
1 year ago
M
moonokami12Extra
asked in Apple Phones

Iphone XR, can't setup voicemail

Went to voicemail through the phone app and it only shows call voicemail. When calling my voicemail, it says that the voicemail has not been set up. Tried to change voicemail password through settings but it says “voicemail unavailable.”

1
jdor_Cricket
1 year ago
K
kthomp01Paparazzi
asked in Apple Phones

iPhone 13 - cannot setup standard voicemail

I saw a similar issue but the only comment was Cricket would reach out to that customer. On the phone app, I go to voicemail and it only shows “call voicemail”. when called it would say this person does not have voicemail setup.The Cricket setup instructions say to hold 1 from the keypad and it doesn’t work either.

2
K
1 year ago
P
PhilPaparazzi
asked in Apple Phones

Please tell me why Cricket LOCKED my UNLOCKED iPhone..? why? why?

Bought unlocked iPhone X and started using it with cricket since August 2018, last week when I tried to use another carrier they told me my iPhone is locked. I've already called apple and cricket customer service. apple says they can't unlock network related locks and suggestions I should contact my carrier which is cricket. cricket are play marry go around with me. Every day is different story and different case file but no solution. For a week now my iPhone X have yet to be unlocked even tho I bought it unlocked in the first place. its so frustrating.Currently case file(YOUR CASE FILE NUMBER IS 2104261731665) Please cricket unlocked my iphone from your network 

4
live_poor
1 year ago
H
Hilda31016Extra
asked in Apple Phones

going to Venezuela

How can I get internet service in Venezuela ? 

1
J
1 year ago
D
Dawnmurry35Extra
asked in Apple Phones

PUK Codw

i need the PUK code to unlock my sim card 

1
jdor_Cricket
1 year ago
M
Melkins83Extra
asked in Apple Phones

Iphone 12 from verizon not supported by cricket

I brought my I phone12 from verizon and when I switch the SD card from cricket it says" the SD card you have entered is from a carrier that is not supported under the activation policy. Is that a Verizon issue or cricket,?

2
chennaiescortgirl
1 year ago
G
geekroseExtra
asked in Apple Phones

iPhone 8+ apps keep switching and not touching screen at all

Apps keeps switching, screen like shakes (but phone doesn’t move like a notification).  Is on latest iOS, no updates are available.  Have powered off/on, done hard reset  - still comes up bad.  After last hard reset, the folders on the home page are all shaking (but not in a “delete” way).  Anyone can help?

1
D
1 year ago
O
ovodes01Extra
asked in Apple Phones

Service on cruise

I will be going on the navigator of the seas cruise in catalina island. It will departure in Ensenada, Mexico. Will I be able to send texts or have any service on the ship without using WiFi? 

1
D
1 year ago
M
mgo5150Stuntman
asked in Apple Phones

iPhone SE 2020 NFC

I can’t find where to enable NFC on my iPhone SE 2020.  There’s no icon, button, nothing.  Anybody here have any ideas?-Thanks

2
M
1 year ago
Y
YidklovePaparazzi
asked in Apple Phones

anyone else hating their service lately?

Used to love cricket  but ever since the upgrade on everything it has been crap! only think working is email  can’t look through Facebook , can’t sent texts quickly. Hell can’t even maintain a phone call!  Then call 611 and they are down for maintenance !  Hope you FIX THIS. 

1
J
1 year ago
M
MandySandyExtra
asked in Apple Phones

iphone 5 Voicemail Doesn't Work

If someone calls my phone...after about 5 rings or so it goes to Voicemail. Instead of getting a greeting and letting the caller leave a message...it asks for a password. How do I fix this? Thanks.

1
J
1 year ago
R
Rich HodsonExtra
asked in Apple Phones

Why isn't Cricket unlocking Iphone 11 I bought unlocked directly from Apple?

Cricket Trouble Ticket C-FQHV7E   June 9, 2022.  Bought unlocked Iphone 11 directly from carrier.  Took home put Cricket SIM in.  Has worked fine for 2 or 3 years.  Was 4th line on my Cricket acct.  Phone must be used overseas for 2 months.  Late on June 7, 2022, put SIM in from other carrier.  Error message said could not connect to this carrier.  On morning  of June 8, 2022, spoke with two diff Cricket tech support about half hour apart to make sure phone was unlocked.  They only asked for phone number on phone to check.  Both times was told not locked.  That eve, tried SIM from a 2 nd non Cricket carrier to test.  Same error meesage.  This implies phone is locked.On June 9 called Cricket tech line 3rd time.  Tech said phone is indeed locked.  I said I need to speak to supervisor because I will be reporting this to FCC.  Supervisor wrote expedited ticket for "back office" to unlock.  Said flight overseas is eve on June 12.  Was told would get phone call between 10pm and 11 pm on that

1
J
1 year ago
S
sacostaPaparazzi
asked in Apple Phones

20yrs with Cricket and Dissatisfied

I have sent several emails and can't believe no one has been courteous enough to contact me. This includes having sent emails to customersucces@cricketwireless.comJohn D. the CEO of Cricket Wireless and the VP of Customer Satisfaction.  I guess I should contact JD Powers and complain to them. Right now I am unemployed (for several months) and can't even afford to replace my phone using the payment plan option and no upgrade deal is offered for iPhone 13 (which I still can't afford). My iPhone 6S is on its last leg, I am wondering if Cricket could please help me by replacing my current iPhone 6S with a new iPhone 13 Pro free of charge under customer loyalty and retention? T-Mobile sent me an offer for an iPhone 13 Pro for $50 if transfer my services to their plan which would be less expensive. Verizon is offering iPhone 13’s as well. 

2
S
1 year ago
A
AimeeG93Extra
asked in Apple Phones

not receiving incoming calls

I have an iPhone 12 Pro and about 2-3 days ago it quit receiving calls from certain people. I have checked all of my setting that I could think of such as notifications, airplane mode, etc. All except a factory reset. My phone recently did 2 software updates but I’m not sure if it was before or after this started happening. Any ideas on how to fix this without a factory reset?

1
J
1 year ago
L
liruiqi0Paparazzi
asked in Apple Phones

Unlock Phone Issue

Hi there,  Thanks for helping me with my dispute before but now I am having an issue with unlocking my phone. I purchased the locked IPhone SE last November and have been using your service since then. I have met the 6 month requirement but it says that I can't unlock it. I used my cricket SIM card primarily on  the other IPhone 11 that I purchased myself, it was unlocked when I purchased it. Most of the time I used the IPhone SE without the SIM card.  As I have been using your service for the entire 6 months period, and I only used the SIM card on the other unlocked phone purchased directly from Apple (you can check the history to confirm this), I think it makes sense if you can unlock my Iphone SE. Thanks a lot 

1
C
1 year ago
D
DanaeGCHExtra
asked in Apple Phones

IPHONE 11

My friend bought an iphone 11 with your company when she travel to EE.UU, this iphone can be used in Peru.

1
jdor_Cricket
1 year ago
Y
Yusheica2020Extra
asked in Apple Phones

yusheica2020

I have a Iphone7 and all the layout of my whole device shows my lg zone 4 phone that I had service with Verizon wireless. I have been with cricket wireless for a year now how can I get this corrected.

2
R
1 year ago
J
JoseM2Paparazzi
asked in Apple Phones

Moving SIM Card From Samsung Phone To iPhone 12

Is removing the SIM card from my current phone and inserting it to the iPhone I'm switching to good or bad? If it’s bad, I have to upgrade my sim. The sim card my phone uses is nano sim card so I could fit on the sim card tray of the iPhone. Is It Good or Bad? Reply To Let Me Know

2
J
1 year ago
Y
Yusheica2020Extra
asked in Apple Phones

yusheica2020 Iphone7

My sign in on the cricket wireless app lets me change my password then locks me out of the application.Also I purchased 1gig of data turned off my data came back in a hour to my phone and it said my data is gone.

1
J
1 year ago
C
Coroneli87Paparazzi
asked in Apple Phones

Not Getting Voicemails

I have not received any voicemails in months which is strange because I always had them if I missed a call. 

3
S
1 year ago
V
valdimirPaparazzi
asked in Apple Phones

iPhone 10 no assistance?

My child has an iPhone 10 and I have an iPhone 10 Expert. Both phones are backup phones due to unfortunate support. Both phones worked perfectly and at the same time both phones are currently experiencing Omegle management issues similar to our iPhone.  cps test Disagreement When we're on the phone, we can hear all kinds of things, but the person we're talking to can't hear us. Called customer service more than once to get plenty of useless excuses, went to the real deal 14 miles from my house to sell two new sim cards that literally did nothing. I have just camzap been informed that I want to purchase another protection guarantee and buy two iPhone 10? Any help would be great before changing the management of the phone.

1
J
1 year ago
H
Hnebel123Extra
asked in Apple Phones

hate my free phone

How can I get a deal on a new phone the phone that was available at the store was a stg 5 I hate this phone I would like to get a iphone that is on sale like for the new customers have many deals I have been a loyal customer for 20 years

1
jdor_Cricket
1 year ago

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