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Good morning. I have had a problem for a while now. I have an unlocked Iphone XS on Cricket network. I noticed that whenever I make a call, my connection goes from LTE to 4G, which I do not understand why. I even checked my settings on my Iphone and went to the "Cellular Data Options" setting and i HAVE "LTE" selected for "Voice & Data".I googled it and an AT&T user said that it had something to do with him using the same old sim chip from an Iphone 6s in the past. The person had to go to an AT&T store and get an updated chip that is LTE compatible for Voice and Date (VOLTE). Could this be my problem as well? If so, which sim chip should I ask for?
Hello, As my bank account is overdrawn, this came into my attention: Cricket keeps charging me the monthly fee (February and march) even after I did NOT use the service at all. It's been 2 months since I got back to my krogerfeedback talktosonic talktowendys whataburger survey country. I am currently subscribing a provider in my country. I have not used the number I was provided from Cricket for the last 2 months at all. But somehow I've been charged twice: in total 110$, each month for 55$. Is there a way to get the money back?Cricket does not seem to have an email address to contact. thanksjackyjoy
Hello, I transferred my iphone 8 plus to cricket from straight talk. Before I transferred I was guarreeted that my service would transfer with no problem. Once I transferred my sim card would not support. I ask the lady what was I going to do and she said that there was nothing that she could do. I paid 90 dollars today. I still omegle bazoocam chatrandom currently do not have a phone. I am VERY UPSET about this issue. My wife is 8 months pregnant and I have to have a phone. Does anyone know anything that I can do? I have tried to get in touch with someone to just give me back my money since it would not work but I have had no luck. I dont mind trying out anything new but if it dont work I should be given back my money. I need a phone. thanksalexsunny
Hi! I'm wondering, if I buy the iphone 12 pro through Apple directly, and I then activate it with my cricket account with a new SIM card, can I purchase a protection plan through Cricket on the iphone even though I didn't buy it through Cricket? Thanks!
Wife and I both have iPhone 7s with latest OS. We just switched from Verizon. Texting, voicemail, talking with other folks- works fine, clear as a bellBut whenever we are talking with each other it sounds like we’re talking with tin cans and string!Any help would be greatly appreciated
Hello friends! I amn't US citizen. I live in Europe. I bought iPhone 7 plus on eBay from re-seller , not from original owner. It's a cricket phone. I need to unlock it for any GSM network. Cricket support tell me that i need wireless number or account information for unlocking. I haven't any info. There is one another option; Operator says that: The person who is an existing Cricket customer can authenticate the account with his account credentials then with the help of your phone's imei number, the unlock code can be checked.The only option left for you is to contact someone in the U.S. who is a Cricket customer and he will be able to authenticate the account with his account credentials.Once the account is authenticated, we can check the unlock code with the help of your phone's imei number.Can anyone help me to do that? Please read and help me! I really need it!
CUSTOMER SERVICE? CORPERATE NUMBER? HIGHER UP? $828. and some change later... 3 confirmation numbers that the phone purchase went through= 1 phone delivered!!!! SEVERAL TEXT CUSTOMER SUPPORTS. LOTS AND LOTS OF ON THE PHONE WAITING FOR REPS TO BE HUNG UP ON SEVERAL I MEAN 4 TIMES WHEN ASKED TO TALK TO A SUPERVISOR!!!! DROVE 25 MILES TO PURCHASE PHONE PER REP FOR THEM TO TELL ME THEY NEVER HAD EVER CARRIED THAT PHONE IN THE STORE TO FIND A ACTUAL CRICKET STORE!!!!! SAID MIDLAND STORE WAS A ACTUAL STORE 45 MINUTE DRIVE FROM MY HOUSE!! I CALL FOR TO BE TOLD THE SAME THING. $1200 PENDING TRANSACTIONS DUE TO CRICKET WIRELESS ON MY BANK ACCOUNT!!! $33. PUT ON MY CRICKET BILL WITHOUT AUTHERIZATION......... DID I MENTION AFTER 3 ORDER CONFIRMATIONS AND NUMBERS 2 EMAILS STATING MY ORDER WAS CANCELLED??? OH WAIT BUT THE SAME CARD THAT WAS BEING DECLINED EXPECTED MY PHONE BILL PAYMENT OF $102.00..... YET WONT EXPECT FOR A PHONE????HMMMM STILL NO PHONE CALL ON THE REP WHO SAID HED CALL ME BACK WITH
I have been a Cricket customer for I believe 4 years now. I have an unlocked Iphone 7 PLUS. I have a reception issue at my house. The phone has the newest version of IOS which is IOS 14. Whether it is an inbound or outbound call, I hear the person CRYSTAL CLEAR but the person at the other end tells me it is garbled every few seconds. I believe that it is a TOWER issue. Well that is what CRICKET told me a year ago. They said that AT&T had a tower that was an issue. With the exception of using the phone in my own home which is a populated area on Long Island New York (11725), the service works well. At one point Cricket said they were going to use those phone to internet contraptions, but that never happened. Since this is AT&T........ the biggest and BEST, can't they figure out what is going on with this Tower? My Sim CARD in a different phone does the exact same thing. &
I have a more established iPhone 6s Plus. Telephone despite everything works incredible. In any case, I've been having one issue with it for a considerable length of time that is by all accounts getting most noticeably terrible. It could be my organizations. Yet, it's fine once I restart the telephone.Essentially my telephone will haphazardly go from lte to 4g. What's more, the web won't work. It will at times disappear all alone. Yet, it take 10-30min. Anyway ordinarily it will return to lte on the off chance that I restart the telephone. I don't know whether it's a product issue. jacklistens Since I've had this issue for some time and programming has been refreshed many time since it began. I am with at&t. So that could be the issue.
New customer. I can’t send pictures to anyone. Turning off MMS does prompt a “MMS must be turned on” error, but doing so doesn’t help. I have tried resetting network settings. Didn’t help. iMessages and text work. I have no place in settings to edit APN settings as I have with other carriers.iPhone 6, iOS 12.1.2
Cricket I have read the post and spoke with your customer service reps and none of you tell the truth! First time the rep said they couldn’t unlock my phones bc of the computer systems which was lie #1. Called back 4 hours later and guess what no ticket was created to have the phone unlocked lie #2. Now 24hrs has gone by and I still haven’t gotten a call with a resolution lie #3. You’ll hold the phones even if you have been with the company for 6 months bc your doing it to me right now which is lie #4. I don’t know if it’ll do me any good but I filed my complaints with the BBB and the FCC. The FCC actually has a category for fraud and theft which is exactly what cricket is doing here. Cricket you don’t have the right to take people’s stuff and hold it.
I have been a customer for 2 years & cricket is refusing to unlock my iPhone 7. I paid cash for this phone & no where on my receipt does it say this particular phone has to be in use for 6 months before it will be unlocked. I have 1 month until I hit that 6 months & I am going abroad. In store they told me my phone was unlocked & useable abroad. It’s not. Calling customer service was pointless. They told me it needed to be active 6 months then 7 months & they can’t help because the system is what unlocks phones. They can unlock at anytime for military so I know this can be rectified by UNLOCKING my phone. If anyone knows how to get this unlocked please advise. Waiting the month is not an option.
Since the last update my autocorrect feature has been acting up, finishing words automatically with the first part of the word still attached. As you can see in my title it causes a lot of issues when typing even simple sentences, requiring a lot of going back and retyping what was messed up. ThanksWalmart one login
A few days ago I transferred my service to ATT. I tried to use my cricket iphone 11 and it said it was locked because i haven't had 6 paid months of service. Well, my cricket account is closed, i only had 5 months of service, and now i have ATT and a paid off $1200 phone i cant use over one month of service. I wasn't made aware of the unlock policy initially, but i understand it. Since i have cancelled my account, with 5 paid months, can i please just pay you for the remaining month of service for an unlock code?
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