- 283 Topics
- 602 Replies
Hello. I have an iPhone 7Plus and ported my number to Cricket last week. I am now not receiving original or reply text messages from people. Some are iPhone users and some are Android users, there is no rhyme or reason to it. I’ve tried Cricket support 3x and they have no clue what to do to fix the problem.Full factory resets, replacement SIM, reset Network Settings, brand new iPhone SE…nothing works. This issue is somehow tied to my phone number.I have found several posts online where AT&T users experiencing the exact same problem complained to AT&T upper management and somehow their issue was resolved in 2-3 days. Does Cricket have that level of support?
When I try to log back in I keep getting a “error occurred during iMessage activation” I know it’s not my iPhone for sure because I’ve brought it from another company to Cricket. Only the phone number changed. Is anyone else experiencing this? Could it also be the person who previously had this cricket phone number? Because I am still getting a lot of texts and FaceTimes asking for them. Maybe they are trying to claim the number still? I don’t know. Any help is appreciated. I have already tried resetting my network settings, updated to the latest iOS update, turned phone off and on, turned on airplane mode temporarily, turned off cellular data, I’ve tried everything. Taking it to Apple seems useless as I know for sure it’s not my phone. I’ve never had this issue before with the previous company and phone number.
Today I changed my $55 core plan to $60 plan which includes 5G and internet speeds higher than 8mbps.for some reason I can’t make 5G work on my phone. I have an iPhone 12 Pro Max which I bought unlocked at apple.I know my plan has changed because i can see higher internet speeds and hotspot enabled. But I can’t choose 5G as preferred network. All the options I have is 4G and LTE. I’ve followed directions from different agents at the tech support with no success. I reset network settings several times, I updated iOS to the latest version, they made some changes on the line as well, I gave them IMEI number, and also installed my SIM card in another iPhone 12 Pro Max unlocked but Still no 5G, only LTEany help would be appreciated
Hello,I’ve been reading through these forums and noticed a lot of people having issues with Cricket. I’m thinking about getting my iPhones unlocked and switching over…How are iPhone 12’s working with 5G? Anyone receiving delayed texts? Do calls get dropped a lot?Any info is appreciated! I am on T-Mobile now and would hate to regret my decision of unlocking my phones and hating the service just to save $100 on a monthly payment. thank you all
iPhone 11 .Something weird started happening to certain people on my contacts . As of today only , I’ve texted three people . I send them a text , and later they call me and they say “ what’s up , did you call me ? I had a missed call from you ?” At first I was like ok? No but i sent you a text . Happened two more times . I never called them , I sent them a text . So it seems I send a text and on their side they get a notification of a missed call from me . Did I changed something in my phone I was not supposed to ?
I am currently a cricket customer with a plan and two phones under the plan. I am planning on getting my wife a new phone for christmas but did not want to upgrade her phone. I wanted to keep her phone and get a brand new phone so she would not know what she was getting. Am i able to just purchase the phone and activate it and wait until christmas so i can just switch out the sims cards once she gets it
Purchased a new IPhone fast charger Saturday. It was defective, and I returned 2 business days later. They refused to exchange, or refund cost. I also purchased a new IPhone 12, through Progressive. I charged my bank card for charger and phone case. Then I discover they also added the phone charger and cover to my Progressive loan. These people are very untrustworthy. I filed a complaint with State Attorney Generals office.
Been with Cricket almost 10 years and just upgraded to the Unlimited with 5G plan for iPhone 12 - however it’s not working. It’s been 3 days and I’m still on LTE (which seems even slower now) Restarted the phone multiple times, removed and inserted the SIM card and all that to no avail. Tries to contact Cricket support past 2 days (phone and web) and been on hold for an hour+ Anyone have insights on how to get this to work? Will I Need a new SIM card ?
Hi,I ordered a new iphone 11 (128g, black) at the cricket online shop, but the package was lost at the UPS Access Point. I filed a claim at the UPS website and they said they failed to find my package. I can see that my status changed to ‘claim issued(approved)’ . They said that they will forward the search results to the shipper and I need to contact the shipper for further details if I have any question. Since I have no idea what I am supposed to do next, could you let me know what I should do to get refund or redelivery for my lost package? My tracking number is [Removed private information] and the order number is [Removed private information]. Thanks in advance!
I’m considering purchasing an Apple iPhone 11 from Apple in the next couple of months, carrier unlocked. Will I be able to transfer my SIM card from my iPhone 7 Plus to the new phone, as well as keep my current hotspot plan? I want to basically render my iPhone 7 Plus to be able to work only through WiFi, I’m not interested in losing the phone body. I figured that putting the SIM card into the new phone would give me the phone number that’s already associated with my account, so I’m not worried about that part.
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