Apple Phones

  • 408 Topics
  • 808 Replies

408 Topics

D
dd2022_Extra
asked in Apple Phones

How to access text messages on my phone when I'm outside of US?

Hi everyone:I’m currently outside of US. How can I listen to my voice messages (SMS) that were sent to me?

1
C
1 year ago
K
K.a1995Extra
asked in Apple Phones

iMessage keeps signing out

When I try to log back in I keep getting a “error occurred during iMessage activation” I know it’s not my iPhone for sure because I’ve brought it from another company to Cricket. Only the phone number changed. Is anyone else experiencing this? Could it also be the person who previously had this cricket phone number? Because I am still getting a lot of texts and FaceTimes asking for them. Maybe they are trying to claim the number still? I don’t know. Any help is appreciated. I have already tried resetting my network settings, updated to the latest iOS update, turned phone off and on, turned on airplane mode temporarily, turned off cellular data, I’ve tried everything. Taking it to Apple seems useless as I know for sure it’s not my phone. I’ve never had this issue before with the previous company and phone number.

1
C
1 year ago
J
Juan panExtra
asked in Apple Phones

3G shut down new phone

Hey! Since 3G phones are going to shutdown, does that mean I can get a new FREE phone of my CHOICE??? I honestly don't have the money to buy a new one. Can I get an iPhone 13 pro max for free?

1
C
1 year ago
M
MandySandyExtra
asked in Apple Phones

iphone 5 Voicemail Doesn't Work

If someone calls my phone...after about 5 rings or so it goes to Voicemail. Instead of getting a greeting and letting the caller leave a message...it asks for a password. How do I fix this? Thanks.

1
J
9 months ago
Y
YidklovePaparazzi
asked in Apple Phones

anyone else hating their service lately?

Used to love cricket  but ever since the upgrade on everything it has been crap! only think working is email  can’t look through Facebook , can’t sent texts quickly. Hell can’t even maintain a phone call!  Then call 611 and they are down for maintenance !  Hope you FIX THIS. 

1
J
9 months ago
J
jazmynealyssaExtra
asked in Apple Phones

iPhone X sim into iPhone 13

I’m wanting to buy an unlocked phone from apple and I already have cricket service on my old iPhone X, Am I able to just move the SIM card from the X to the 13 or do I need to visit a cricket store for them to set up my new phone with my existing number?

1
J
1 year ago
E
ebfinanceExtra
asked in Apple Phones

SIM Card for iPhone 12 Pro max

I am switching from Huawei’s Honor 8X to iPhone 12 Pro MaxDo I need a different SIM card or they both use the same?

1
jdor_Cricket
1 year ago
M
mgo5150Stuntman
asked in Apple Phones

Red iPhone SE 2020 back in stock

Is there a timeframe for when the Red iPhone SE models will be back in stock?  As always, thank you guys for all you do for us Cricket Wireless customers.  YOU...ARE...AWESOME!!!

1
jdor_Cricket
1 year ago
E
ERAMIREZ83Extra
asked in Apple Phones

Refurbished Apple phones are garbage

I received a refurbished Apple I phone 7 plus for the second time and still have the same issue with the touch screen not working correctly. Has anybody else had an issues with this? 

1
T
1 year ago
G
geekroseExtra
asked in Apple Phones

iPhone 8+ apps keep switching and not touching screen at all

Apps keeps switching, screen like shakes (but phone doesn’t move like a notification).  Is on latest iOS, no updates are available.  Have powered off/on, done hard reset  - still comes up bad.  After last hard reset, the folders on the home page are all shaking (but not in a “delete” way).  Anyone can help?

1
D
8 months ago
Y
Yusheica2020Extra
asked in Apple Phones

yusheica2020 Iphone7

My sign in on the cricket wireless app lets me change my password then locks me out of the application.Also I purchased 1gig of data turned off my data came back in a hour to my phone and it said my data is gone.

1
J
10 months ago
N
Nanabubbles69Extra
asked in Apple Phones

phone not working

So all day today I haven’t had a phone I run a business and no phone I called and they said a tower down but my husband can use his phone please anyone having this issue 

1
J
1 year ago
D
DanaeGCHExtra
asked in Apple Phones

IPHONE 11

My friend bought an iphone 11 with your company when she travel to EE.UU, this iphone can be used in Peru.

1
jdor_Cricket
10 months ago
L
liruiqi0Paparazzi
asked in Apple Phones

Unlock Phone Issue

Hi there,  Thanks for helping me with my dispute before but now I am having an issue with unlocking my phone. I purchased the locked IPhone SE last November and have been using your service since then. I have met the 6 month requirement but it says that I can't unlock it. I used my cricket SIM card primarily on  the other IPhone 11 that I purchased myself, it was unlocked when I purchased it. Most of the time I used the IPhone SE without the SIM card.  As I have been using your service for the entire 6 months period, and I only used the SIM card on the other unlocked phone purchased directly from Apple (you can check the history to confirm this), I think it makes sense if you can unlock my Iphone SE. Thanks a lot 

1
C
10 months ago
H
Hilda31016Extra
asked in Apple Phones

going to Venezuela

How can I get internet service in Venezuela ? 

1
J
8 months ago
D
Dawnmurry35Extra
asked in Apple Phones

PUK Codw

i need the PUK code to unlock my sim card 

1
jdor_Cricket
8 months ago
H
Hnebel123Extra
asked in Apple Phones

hate my free phone

How can I get a deal on a new phone the phone that was available at the store was a stg 5 I hate this phone I would like to get a iphone that is on sale like for the new customers have many deals I have been a loyal customer for 20 years

1
jdor_Cricket
1 year ago
A
AimeeG93Extra
asked in Apple Phones

not receiving incoming calls

I have an iPhone 12 Pro and about 2-3 days ago it quit receiving calls from certain people. I have checked all of my setting that I could think of such as notifications, airplane mode, etc. All except a factory reset. My phone recently did 2 software updates but I’m not sure if it was before or after this started happening. Any ideas on how to fix this without a factory reset?

1
J
9 months ago
V
valdimirPaparazzi
asked in Apple Phones

iPhone 10 no assistance?

My child has an iPhone 10 and I have an iPhone 10 Expert. Both phones are backup phones due to unfortunate support. Both phones worked perfectly and at the same time both phones are currently experiencing Omegle management issues similar to our iPhone.  cps test Disagreement When we're on the phone, we can hear all kinds of things, but the person we're talking to can't hear us. Called customer service more than once to get plenty of useless excuses, went to the real deal 14 miles from my house to sell two new sim cards that literally did nothing. I have just camzap been informed that I want to purchase another protection guarantee and buy two iPhone 10? Any help would be great before changing the management of the phone.

1
J
1 year ago
W
woominjaeExtra
asked in Apple Phones

Package lost

Hi,I ordered a new iphone 11 (128g, black) at the cricket online shop, but the package was lost at the UPS Access Point. I filed a claim at the UPS website and they said they failed to find my package. I can see that my status changed to ‘claim issued(approved)’ . They said that they will forward the search results to the shipper and I need to contact the shipper for further details if I have any question. Since I have no idea what I am supposed to do next, could you let me know what I should do to get refund or redelivery for my lost package? My tracking number is [Removed private information] and the order number is [Removed private information]. Thanks in advance!

1
jdor_Cricket
1 year ago
R
Rich HodsonExtra
asked in Apple Phones

Why isn't Cricket unlocking Iphone 11 I bought unlocked directly from Apple?

Cricket Trouble Ticket C-FQHV7E   June 9, 2022.  Bought unlocked Iphone 11 directly from carrier.  Took home put Cricket SIM in.  Has worked fine for 2 or 3 years.  Was 4th line on my Cricket acct.  Phone must be used overseas for 2 months.  Late on June 7, 2022, put SIM in from other carrier.  Error message said could not connect to this carrier.  On morning  of June 8, 2022, spoke with two diff Cricket tech support about half hour apart to make sure phone was unlocked.  They only asked for phone number on phone to check.  Both times was told not locked.  That eve, tried SIM from a 2 nd non Cricket carrier to test.  Same error meesage.  This implies phone is locked.On June 9 called Cricket tech line 3rd time.  Tech said phone is indeed locked.  I said I need to speak to supervisor because I will be reporting this to FCC.  Supervisor wrote expedited ticket for "back office" to unlock.  Said flight overseas is eve on June 12.  Was told would get phone call between 10pm and 11 pm on that

1
J
9 months ago
B
BountyExtra
asked in Apple Phones

putting sercice back on old phone

I switched my wife from iPhone SE to Android about 3 days ago. How do I move service back to the iPhone?

1
C
1 year ago
C
chawthorneExtra
asked in Apple Phones

iPhone 11 Flashing

I’m considering purchasing an Apple iPhone 11 from Apple in the next couple of months, carrier unlocked. Will I be able to transfer my SIM card from my iPhone 7 Plus to the new phone, as well as keep my current hotspot plan? I want to basically render my iPhone 7 Plus to be able to work only through WiFi, I’m not interested in losing the phone body. I figured that putting the SIM card into the new phone would give me the phone number that’s already associated with my account, so I’m not worried about that part.

1
C
1 year ago
M
moonokami12Extra
asked in Apple Phones

Iphone XR, can't setup voicemail

Went to voicemail through the phone app and it only shows call voicemail. When calling my voicemail, it says that the voicemail has not been set up. Tried to change voicemail password through settings but it says “voicemail unavailable.”

1
jdor_Cricket
7 months ago
K
Kbaby5Extra
asked in Apple Phones

out of stock

I’m wanting to buy the new iPhone 13 pro max but it says online that it’s out of stock

1
J
1 year ago

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