- 349 Topics
- 715 Replies
I have been complaining about not getting the promotion price after switching phone from Verizon. So I was told that the difference would be credited to my account, but never happened. My phone also says that I’m a California customer, but yet I live in Colorado and also purchased the phone in Colorado. While calling several times and yet they determined my phone wasn’t on promotion IN CALIFORNIA. They were no help and just laughed. No supervisor or Management did anything. Everything I do on my phone is set on California Eastern time. Every search comes up In California area. Not cool cause I live in Colorado!! 2.) Whenever I try to pay online in the app my payment never goes through. I have to call the 800 number to be charged $4 dollars because. Cricket is getting very good at getting more money for slick tricks and not doing anything to fix it.
My iPhone has no cell service. It has no bars. It tells me it needs to update, but it won’t update without cell service. I’ve been to the Cricket and to the technology guy. No one can help me. It’s only three months old.
Hello , i newly received an iphone 13 pro as a gift from a friend living in USA , i installed my sim card but it seems locked to Cricket usa carrier , everything is clean but how you can help me to unlock it to use on another network.you assistance is highly appreciated. thank you
My phone (Iphone 7) keeps telling me I have no service when I should have it, My brother (Iphone 6s) still has working data. It says an update is required to use cellular but when I looked how to do that it didn’t work, I was on wifi with a good connection at the time and nothing has worked.
Apps keeps switching, screen like shakes (but phone doesn’t move like a notification). Is on latest iOS, no updates are available. Have powered off/on, done hard reset - still comes up bad. After last hard reset, the folders on the home page are all shaking (but not in a “delete” way). Anyone can help?
I’ve used Cricket for years in the US and used temporary service (Vodafone) while I’m abroad. But this time I can’t get Cricket back on my phone. It shows T mobile. I drove to 2 stores listed on Cricket’s website - which are closed down. I talked to a bot and then chatted to a nice person who couldn’t help me and said to call Customer Support. At first I was to be transferred to a person, but then my phone was closed down, and no calls go through.
Hello, I am using an unlocked Iphone Max Pro 13 and am on unlimited cricket plan.I am getting the following message when I am trying to send SMS to India. Cricket here! We are sorry but your text message failed. Your destination is not supported from your current location.Not sure what this means? Please advise?
iPhone 12 mini updates to iOS 15.6.Now now data when on cricket Cellular network!tried the following to resolve:-resetting network settings via General/About/Transfer Reset-removing/reinstall SIM-reboots-airplane mode on/off symptoms:-unable to attach photos to text messages when on cricket cellular -unable to use apps that require data when on cricket cellular cricket cellular signal is 3-5bars LTEcurrent cricket version:50.0.1
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