- 380 Topics
- 764 Replies
My iPhone has no cell service. It has no bars. It tells me it needs to update, but it won’t update without cell service. I’ve been to the Cricket and to the technology guy. No one can help me. It’s only three months old.
Hello , i newly received an iphone 13 pro as a gift from a friend living in USA , i installed my sim card but it seems locked to Cricket usa carrier , everything is clean but how you can help me to unlock it to use on another network.you assistance is highly appreciated. thank you
My phone (Iphone 7) keeps telling me I have no service when I should have it, My brother (Iphone 6s) still has working data. It says an update is required to use cellular but when I looked how to do that it didn’t work, I was on wifi with a good connection at the time and nothing has worked.
Returned phone no refundI place an order for a phone online on 9/27/2022. I received a phone with the wrong GB(!), so I returned it immediately using the return label they provided. The trucking number shows they received it in Fort Worth, TX on 10/4/2022. Well, I waited for the refund and it didn’t come. So I called and was told I had to wait for at least 10 days. I waited for 10 days passed, and still no refund. I called their customer service numerous times to request a refund, but none of the agents could help me despite the fact had kept a good record of shipping dates, the order number, the reference number, UPS track number, and all the dates of the transactions. I spoke with at least six customer care agents, two warranty agents (because they said that's who I needed to speak to, only to be told I needed to speak with a customer service agent again...), over two to three hours at a time in vain. The last agent I spoke with pretended she was checking something and hunged up on
Topic says it all. My phone is stuck in SOS. I no longer have the original SIM as a family member threw away the box with the SIM. I just want the phone unlocked so I can use it with a new carrier because I didn't even want Cricket. Thanks for your timely assistance as this is urgent.
I would like to purchase this cricket phone at Walmart to replace a phone I already have on my cricket account. Would I be able to simply purchase this phone and swap out my sim card from my current iphone 6s and start using it? Thank you.
hello, I recently bought a unlocked iPhone 13 from apple. I put the sim card from my iphone 7 into the new 13 and it said ‘this phone number cannot be transferred because the number is not allowed by your carrier’ what does this mean? How do I activate my service on my new phone? Thank you!
I filed a warranty claim. They told me if I sent my phone through UPS by 4pm I would get my replacement within two business days. I take my phone to the nearest UPS location by my job after my shift ends at 3pm. It's turned in at 3:25pm. What they failed to mention was that it was supposed to be done before Eastern Time. I live in Chicago, so I guess I ended up turning it in at 4:25pm. That was done Wednesday 11/16/2022. It's already 11/25/2022 and I still haven't gotten my replacement. It's been more than a week and there is no update on the website apart from saying the RA number was created. I got an email 3 days in a row, all at 2-3am saying it's being processed and that they'll send my replacement when thats done. What happened to the TWO days I was told?
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