- 406 Topics
- 805 Replies
ZTE Grand X4 update problems
I have an Apple SE. My old one broke and I got a replacement from the Apple Store. After the replacement, I find that no one can leave me an voicemail message. I have the voice mail box set up correctly and it always says I have no messages. When people call and I do not answer, they can no longer leave an voicemail message like they did before I swapped phone hardware.Apple store cloned my old phone to the new one and they say it is OK. I went to the Cricket Store and they say its not their problem (that means she doesn't know how to fix it). She says the number isn't registered in the Cricket system although I get normal voice and data fine - just not voicemail. I am a 5 year + user of Cricket services but am about ready to switch to a service where all the features I pay for works.Can anybody help?
MMS does not work on iPhone with iOS 12.1.3
I've had an account with Cricket for close to two yeas and have not been able to receive MMS. Cannot receive pictures from non iOS devices or group messages from non iOS users. I have done the following:-Troubleshoot with Cricket customer support at least over a dozen separate times. Useless.-Turned off WiFi-Disabled iMessage-Reset network settings-Reset all settings-Reset phone-Change to a different iPhone-Changed sims-Bought new sim-Changed to a different provider, then back to cricketNothing works.HELP! P.S. Please don't suggest to reset network settings or reset the phone or reboot the phone or anything else listed above. IT WONT WORK!
Cannot send messages to one specific person
I am using a IPhone SE with the latest update. Usually I text this specific person frequently but now I can’t send messages to them. With other contacts i’m able to send messages without any problems but this person i’m able to recieve messages but I’m not able to send them. I already tried the settings and changing it to send as SMS but it didn’t make a difference since the other person already had an android and I’ve alre tried resetting my phone but that didn’t work either. How can I fix this?
Problems playing Clash of Clans
When I am on my phone’s data I am having extreme lagging issues. I am not over my data limits either. I’ve been with Cricket for three months now, and it has been a continuous problem no matter where I am physically located. It appears to happen on several different towers
Sold iPhone XR that’s locked
I bought a iPhone XR off Facebook Classifieds not knowing that Cricket has a locked period and the guy who sold it ghosted - so now I have an expensive paperweight. Cricket won’t help me without his phone number and pin which I obviously can’t get. Is there anything I can do?
Pre-Ordering iPhone XR
Hi, I am trying to preorder the iPhone XR on the Apple website, but it is asking me to choose a carrier (AT&T, Sprint, T-Mobile, or Verizon). There is no option for an unlocked version. If I choose the AT&T version, will I still be able to use it with Cricket since they use the same network?
Sim Card not supported.
Today, I transferred my iphone 8 plus to cricket from straight talk. Before I transferred I was guarreeted that my service would transfer with no problem. Once I transferred my sim card would not support. I ask the lady what was I going to do and she said that there was nothing that she could do. I paid 90 dollars today. I still currently do not have a phone. I am VERY UPSET about this issue. My wife is 8 months pregnant and I have to have a phone. Does anyone know anything that I can do? I have tried to get in touch with someone to just give me back my money since it would not work but I have had no luck. I dont mind trying out anything new but if it dont work I should be given back my money. I need a phone.
iPhone XS hotspot
I noticed the new iphone XS isn't listed on the eligible hotspot phones page, but all of the other iphones are. Has this page just not been updated yet, or is hotspot not available for the iphone xs. If it's not currently available do you have an ETA on when it will? I need mobile hotspot and will have to change to a new service provider if this isn't available soon.
Random people are getting calls from my number that aren’t me
I just switched over from a cheaper cricket brand phone to an iPhone 6, I kept my phone number and simply transferred everything over from my old phone. Today and yesterday I had people either texting or calling me to ask who I was and why I was calling them. The thing is, I never called them, but both had proof of a missed call from my number. What’s going on and how do I fix this?
iPhone that was bought for att, can I use it for cricket without unlocking it?
So. I use to be an At&t member. But I decided to pay a cheaper price for unlimited data. So, I moved to cricket. I HAD an iPhone I got through att that I owed money on. I just paid it off, and I want to use that phone at cricket. Can I do that? I don’t care if I have to unlock it, but I want to know if I can put my cricket phone number onto an iPhone I bought on att.
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