- 471 Topics
- 949 Replies
I have been on Cricket for 90 days. My service is horrendous and is unusable at my home address because of the terrain and distance from the cell phone tower site and my proximity to the nuclear power plant which in and of itself has been known to cause RF interference. How does one go anout requesting a special one off Unlock to switch to a better carrier with a tower that is closer to them? My tower is 6 miles away from my address.
I have an iPhone 7 and I am currently a Cricket customer. Recently I got an iPhone 14. So, I am trying to switch to the new phone. Since my current iPhone 7 is using a physical SIM card, I am not sure how to switch to the IPhone 14, which is eSIM only. Obviously, iPhone 7 is not supporting eSIM. So, I cannot convert to eSIM first and the transfer everything from the iPhone 7 to iPhone 14. So, what is the easiest way to make it work? If I simply just start setting up the new iPhone 14 and transfer things from the iPhone 7, I would not be able to take the SIM card and insert it to the iPhone 14. So, I assume there is a way to switch my SIM card to eSIM when setting up my iPhone 14. I need to know if there is any step-by-step instructions to help me with this.
my voicemail does not functioning.in 2021, i I received iPhone and I previously had android when I started with cricket. I been with cricket for awhile. Then I notice over the months my voicemail was not functioning. Somehow it was never setup.i press “ call voicemail “ and the automatic voice says “ the voicemail you trying to call has not set up their voicemail please try again later “ and there no setup option in voicemail on my phone.i try to contact apple and they say it’s the carrier issue which is Cricket.please help with the voicemail for my phone number . Thank you.
I am with Cricket for 6 months. The agent see my phone as deactivated. The agent says it should be unlocked on June 30. I said the phone is active and It is in my use for 6 months. I asked to check the billing history. If it is deactivated then how am I making calls? The agent did not have the right answer and solution.
How do I reach text Cricket customer service Person?I need number blocked from calling me and leaving voice message which blocks anyone else I WANT to reach from returning call. Visual Voicemail doesnt update for a day or more.I want stalker removed from my account . This is single account holder. I want number blocked from being added to any group chat. I dont have Twitter or Facebook. Cricket has to follow ADA guidelines and VAWA. Anybody can call withSSN and info and change account info now adays. Cricket do better. When a customer walks into your store they should be helped not wait a hour so worker calls Cricket help line( and notices something wrong with settings, imei, etc ) try to charge for esim card or new sim card when your updates are not working. I was lied to . Illegal sim was added and I want it fixed . Cricket worker doesnt know what barring or call forward is? Well Google it like I did. I asked repeatly to have ALL extra options blocked . Also why isn't call defense
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