Apple Phones

  • 497 Topics
  • 984 Replies

497 Topics

L
lmarisyPaparazzi
posted in Apple Phones

Iphone 6s Plus No service

I have my 6s Plus and for the past week or so i keep getting NO SERVICE at the top corner of the screen this is really annoying because im paying for service, whats going on cricket?? why is cell service so bad ? Luis 

2
H
4 years ago
R
Richb10Paparazzi
asked in Apple Phones

IPhone upgrade

If I am an existing Cricket customer with an iPhone 6S can I purchase a new iPhone XR from the Apple military store and then just swap the SIM card from the 6S to the XR and I will be good to go?

1
Grod_Cricket
4 years ago
A
ahah3535Paparazzi
posted in Apple Phones

Cancel automatic payment

I want to cancel auto pay my phone 5039014842

1
A
4 years ago
R
rmierauExtra
posted in Apple Phones

Voice Mail Problem

I have been a Cricket user for over 5 years but recently my voice mail box doesn't allow anyone to leave a message.  I have a Apple SE which was replaced by an Apple store after it was damaged.  The Apple store cloned the hardware from the damaged phone and says the new one works perfectly.   It does, except for one problem - no one can leave a message in my voicemail box since the hardware was swapped.  When I call voicemail it says no messages - so it seems to be set up correctly.I went to the Cricket store and they say it it not their problem (that means the girl doesn't know how to fix it).  She says the number is not registered with Cricket even though normal data and voice (non-voicemail) work fine and the bills are paid promptly (automatically).Can anyone help?  Or do I need to find a provider that delivers everything I pay for?

4
5
4 years ago
A
AnaExtra
posted in Apple Phones

Nueva linea

Para activar un cell. Nesesita estar desbloqueado. O solo con saber k esta limpio es suficiente?

1
Grod_Cricket
4 years ago
P
Packersfan89Extra
posted in Apple Phones

Service

what does it mean when I call a cricket iPhone and it says the caller is not accepting calls?

1
Marlena_Cricket
4 years ago
K
Kitten9132Extra
asked in Apple Phones

Spy apps

Is there anyway either myself or a technician can do to find out if there is a spy app on my iPhone 6 and how can I remove it

1
Grod_Cricket
4 years ago
J
JohnPaulJonesExtra
posted in Apple Phones

Recommandation

Hi there,I plan to buy an Iphone 6 for my daughter (10 years old).I asked myself it was not to complex as a device for this age.Do you have any such experience?If yes, do you recommend it?ThanksJohn

1
J
4 years ago
A
Ashley_S92Extra
posted in Apple Phones

Purchasing new phone in store

I am hoping someone can answer my question. I want to purchase a phone in store (iPhone XR), but I need to know what are all the fees I will incur? I know when you do it online it's just the cost of the phone and the $25. 

1
D
4 years ago
P
PROJECTZACKOExtra
posted in Apple Phones

Details Re: switching to new phone (SIM into new device) please?

Hello,I've been using an antiquated device (HTC Desire 520 // Android 5.1 Lollipop) for over three years now. I own a brand new iPhone 6s Plus that I would much prefer switching to. The new device was purchased outright, is unlocked, and I own it-- I am not locked into any carrier.I've been a Cricket customer for over half a decade, and would prefer to remain as such.My questions:1.) To obtain a new SIM, what is the cost?2.) Will there be ANY delay in service-- either phone, text, data, or otherwise-- upon insertion of the new SIM into the iPhone?(I ask because, in the past, there has been a dreadful "migration" which I don't feel should have occurred when no phone number or service change was undertaken-- only an upgraded device).3.) Are there any changes, details, issues, etc.- significant or otherwise- that I should be aware of or for which I should plan?4.) Where may I find more information relative to this, and these topics online (in addition to any answers provided) ?I simply wa

1
BillyM_Cricket
4 years ago
E
edthered90Extra
posted in Apple Phones

no mobile data for 5 days after switching plans

On April 5th 2019 I switched to 3 for $90 plan and immediately lost internet /data.Today is April 10th and I still don't have internet or data on my iPhone 6S Plus.After going through all the steps they wanted me to do and not getting anywhere they told me that my SIM card is bad and to go to a Cricket store to buy one and have it installed.I did that this morning but I still can't get the internet and data. The cricket guy put the new SIM card in a different phone and it didn't work there either. So he told me that the problem isn't with the SIM card or my phone but with my number and that the store couldn't help and to call 611 again.Just talked to a 611 support guy who is telling me to go to the store for help! This is just ridiculous!!!called them again and the guy told me to do network reset for the 4th time... said he would call back in 3 minutes and never called back.I'm really frustrated how terrible Cricked has been acting - no real help at all. And tomorrow will be my day 6 w

1
D
4 years ago
K
kesseldExtra
posted in Apple Phones

iMessage

iMessage and Facetime as well as pictures and videis have stoped working with IOS 12.2. Cricket customer service useless. Apple has identified as a network problem with Cricket. Will you fix it or ignore it?

1
D
4 years ago
Z
zaerichPaparazzi
posted in Apple Phones

Apple XS Max Device Unlock

Good evening!I purchased an Apple XS Max outright from Cricket Wireless in February.  About 3 weeks into service, my employer offered to move my number to our Verizon corporate account, and cover the cost of my phone service.  I saw this as a monthly savings in my pocket, and would stop having to carry two different cell phones, so I jumped at the chance when my service period was over with Cricket.  I paid for my device outright and was not enrolled in some sort of plan, so I assumed all was OK.Phone number ported over to Verizon correctly, placed my new Verizon SIM in the XS Max, and was told that the XS Max was locked.  Inquired with Cricket support, and was told of the policy of requiring 6 months of service before a device could be unlocked.I thought this was odd as I paid full price for the XS Max outright.  I was still told that the phone could not be unlocked, even after I offered to pre-pay for the remaining 5 months of service just so that I could not

1
J
4 years ago
W
WilliamTiPaparazzi
posted in Apple Phones

What is something you wish Android could do that iPhone can?

Both OS's are good in their own right, I always remain objective when comparing the two.One thing I wish android has that iPhone does so well is compatibility... iPhones paired with other apple devices just work instantly and without the need of setting anything up, its almost magic (cliché sounding I'm aware). Also apps.. they run better on iOS, are released first on iOS, and get updates quicker.I guess also a messaging app like iMessage. Hangouts kinda does the job but not really at the same time.Edit: I asked the iPhone sub the same type of question, let's see what they say lol.

2
PoboyProphet
4 years ago
B
beckham0127Extra
posted in Apple Phones

Cricket keeps charging monthly payment

Hi, As my bank account is overdrawn, this came into my attention: Cricket keeps charging me the monthly fee (February and march) even after I did NOT use the service at all. It's been 2 months since I got back to my country. I am currently subscribing a provider in my country. I have not used the number I was provided from Cricket for the last 2 months at all. But somehow I've been charged twice: in total 110$, each month for 55$. Is there a way to get the money back?Cricket does not seem to have an email address to contact.   

1
D
4 years ago
B
beckham0127Extra
posted in Apple Phones

Cricket keeps charging me monthly payment

Hi, As my bank account is overdrawn, this came into my attention: Cricket keeps charging me the monthly fee (February and march) even after I did NOT use the service at all. It's been 2 months since I got back to my country. I am currently subscribing a provider in my country. I have not used the number I was provided from Cricket for the last 2 months at all. But somehow I've been charged twice: in total 110$, each month for 55$. Is there a way to get the money back?Cricket does not seem to have an email address to contact. 

1
D
4 years ago
R
rmierauExtra
posted in Apple Phones

ZTE Grand X4 update problems

I have an Apple SE.  My old one broke and I got a replacement from the Apple Store.  After the replacement, I find that no one can leave me an voicemail message.  I have the voice mail box set up correctly and it always says I have no messages.  When people call and I do not answer, they can no longer leave an voicemail message like they did before I swapped phone hardware.Apple store cloned my old phone to the new one and they say it is OK.  I went to the Cricket Store and they say its not their problem (that means she doesn't know how to fix it).  She says the number isn't registered in the Cricket system although I get normal voice and data fine - just not voicemail. I am a 5 year + user of Cricket services but am about ready to switch to a service where all the features I pay for works.Can anybody help?

1
J
4 years ago
M
maeling15Paparazzi
posted in Apple Phones

MMS does not work on iPhone with iOS 12.1.3

I've had an account with Cricket for close to two yeas and have not been able to receive MMS. Cannot receive pictures from non iOS devices or group messages from non iOS users. I have done the following:-Troubleshoot with Cricket customer support at least over a dozen separate times. Useless.-Turned off WiFi-Disabled iMessage-Reset network settings-Reset all settings-Reset phone-Change to a different iPhone-Changed sims-Bought new sim-Changed to a different provider, then back to cricketNothing works.HELP! P.S. Please don't suggest to reset network settings or reset the phone or reboot the phone or anything else listed above. IT WONT WORK!

1
J
4 years ago
L
LizluciiExtra
posted in Apple Phones

Cannot send messages to one specific person

I am using a IPhone SE with the latest update. Usually I text this specific person frequently but now I can’t send messages to them. With other contacts i’m able to send messages without any problems but this person i’m able to recieve messages but I’m not able to send them. I already tried the settings and changing it to send as SMS but it didn’t make a difference since the other person already had an android and I’ve alre tried resetting my phone but that didn’t work either. How can I fix this?

1
BillyM_Cricket
4 years ago
E
elronaldoExtra
posted in Apple Phones

Appl phone getting sms/mms SPAM fromc ricket phone

I need to open an incident as a cricket phone is spamming my appl phone.  The phones documented below may not be the actual miscreants

1
BillyM_Cricket
4 years ago
C
cliphPaparazzi
posted in Apple Phones

Apple IPhone 6s Plus

I noticed that Cricket advertises the IPhone 6s Plus for $299 upgrade price but it has been out of stock for sometime now on-line and in the stores in my area. Has anyone else have the same problem finding one or knows when it will be back in stock?

3
Grod_Cricket
4 years ago
W
webbejExtra
posted in Apple Phones

Iphone Upgrade to XS Max from Iphone 6S Plus

From what I understand, the new Iphone XS Max does not have a SIM card.  How will this work with upgrading my phone from an Iphone 6S Plus which does have a SIM card?

1
J
4 years ago
C
cclunExtra
posted in Apple Phones

unlocking phone

I transferred my account to cricket 2 years ago and using my iphone.  Tried to find the link to unlocking my phone on my cricket but could not find it.  Can you tell me how to get the "code" to unlock my phone?  

1
D
4 years ago
H
HarleymarkExtra
posted in Apple Phones

iCloud storage

Did recent back up. Received a note my iCloud did not have enough storage for it to continue? Not sure what this means

1
J
5 years ago
S
SamiamndostaPaparazzi
posted in Apple Phones

Problems playing Clash of Clans

When I am on my phone’s data I am having extreme lagging issues. I am not over my data limits either. I’ve been with Cricket for three months now, and it has been a continuous problem no matter where I am physically located. It appears to happen on several different towers

1
BillyM_Cricket
5 years ago

Badge winners

Show all badges
Terms & ConditionsCookie settings