- 442 Topics
- 884 Replies
Detachment from the operator
I have such a problem. I bought a brand new phone (In a sealed box) me imei 355 054 414 014 017/ meid 355 054 414 014 01/ Serial Number:FFMGXVD8PLJM. From the person who brought this phone from the USA. After the acquisition, it turned out that he does not accept local sim cards. After checking, I realized that he was tied to the Cricket (USA) telecom operator. The phone is not stolen, it is clean without fraud. Please help me with the problem. Please check and write what can be done.
iPhone unlock request
I am interested in purchasing a used iPhone SE from someone I know. He told me that he bought the phone from Cricket and it was locked to the carrier but it had been unlocked and I could now use the phone with any carrier. I put my Verizon SIM card in the phone and it wouldn’t work so he called Cricket and requested that the phone be unlocked. When he hung up he assured me that he was told that the phone would now be unlocked to any carrier but for now, it still says SIM is not supported and phone is locked to Cricket Wireless. How long does it take to process an unlock request? Can you verify that an unlock request was granted for this phone or if the phone is eligible to be unlocked from Cricket? I would greatly appreciate your help!Thank you so much! IMEI- 35 684011 196907 6IMEI2- 35 684011 196174 3
No internet or cellular data
Hello, I am having an issue with my phone not having any connection via data or cellular. It is an iphone 11 and is updated to 16.4.1 and has an esim card. phone number is 253-380-6965. IMEI is 35 291111 686152 9 I cannot find the Esim number on my phone. the address I am at is 36507 108th ave ct e Eatonville, WA 98328. I have already tried turning off cellular and back on with no luck. I have also restarted the phone multiple times and it has done nothing. As far as I can tell my last notification happened at 330/400 am today so it was working fine until then.
Tried to add ESIM and and now regular SIM wont work
Tried to add an ESIM in Ireland (which didn’t work) and now that I have landed back in the US my original cricket SIM no longer is working. It says my phone number was transferred and is no longer able to be used on this phone. I have reset the settings, and physically checked my SIM card nothing is working.Please Help!
blocked imei number
I have a unlocked iPhone 11 threw cricket and my girlfriend had a account threw Verizon now she took her SIM card and put it in my phone months ago now all of a sudden they put a block on my iPhone 11 threw cricket that’s unlocked because she didn’t pay her bill how is that even possible what do I need to do
Iphone 12 mini, used an E-sim after traveling and now i cant switch back to my primary data line
After purchasing an E-sim while traveling in Italy. I was no longer able to switch back to my primary data line. It says my phone number was transferred to my iPhone and is no longer useable. I have no data and I have already tried to reset the phone and removed/reinstalled the SIM card
Text Messages Delayed/Never Received
We switched two phones from Verizon and my work phone from Straight Talk all over to Cricket. All three are different versions of the iPhone, the newest being an iPhone 11 and the oldest being an iPhone 6. We immediately noticed texts messages can be extremely delayed, some never sending or being received at all. This happens on a daily basis. All phones have iOS up to date and all phones were troubleshooted with everything under the sun found on the internet. We also noticed things that use WiFi are now slower (also thoroughly troubleshooted), and we don’t get Ring doorbell notifications until two minutes after someone leaves our front stoop. Is this SIM card related? Server related? And ultimately, is this something that can be fixed? If not we will need to switch immediately, as my work phone often requires a prompt response to text messages.
Can you switch sim to another phone on Cricket after activating?
Just wondering if a sim can be changed to a different phone after it is activated without having to contact Cricket. Here is the deal. I am wanting to start a Cricket more family plan, get a free/cheap Cricket phone, have it activated, then put sim in my unlocked Note 9 (SG-N960U) so I can use hotspot occasionally on it instead of having to call Cricket if I want to switch sim to another phone.AppvnSHAREit
Hey guys. I am very interested in the IPhone Xr 128gb. When is getting restocked because I have been waiting for it to be restocked for two weeks now. I really want the phone and do you have an estimate time of when the phone will be avaliable through the website? Please respond ASAP. Thank you!
Order has never moved past processing going on a month now.
I ordered a phone on Feb 18th and it still says processing everyday that I check the status. Can someone please tell me where my order is located? And why I have yet to receive it in the mail? I selected Auto Pay and I'm afraid I'll be charged for a monthly bill and I haven't even used the phone yet. Please help me. I have 3 kids and I'm using my 12 yr old son's phone right now.
Hearing impaired customer
How do I reach text Cricket customer service Person?I need number blocked from calling me and leaving voice message which blocks anyone else I WANT to reach from returning call. Visual Voicemail doesnt update for a day or more.I want stalker removed from my account . This is single account holder. I want number blocked from being added to any group chat. I dont have Twitter or Facebook. Cricket has to follow ADA guidelines and VAWA. Anybody can call withSSN and info and change account info now adays. Cricket do better. When a customer walks into your store they should be helped not wait a hour so worker calls Cricket help line( and notices something wrong with settings, imei, etc ) try to charge for esim card or new sim card when your updates are not working. I was lied to . Illegal sim was added and I want it fixed . Cricket worker doesnt know what barring or call forward is? Well Google it like I did. I asked repeatly to have ALL extra options blocked . Also why isn't call defense
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.