- 471 Topics
- 949 Replies
I was using gmail account (1) to send my phone alerts for work. This is the format I used to send mms messages to my phone: firstname.lastname@example.org. Everything worked perfectly for a while. However, recently my phone stopped getting these messages from gmail account (1). I tried another gmail account (2) and it worked!.. However, the next day the same thing happened where I was unable to get texts from gmail accounts (1) and (2). As of today, I am not able to send texts to my phone using gmail accounts (1) and (2) but if I use a third account (3) the texts will send to my phone. Any idea why this is happening? Seems like sending texts via mms is getting flagged and blocked at the carrier level to me, nothing changed on my end. Is there a way around this, I cannot change the original email address (1) at work. I will update more I called support and they raised a ticket. I don’t think support was fully understanding my issue with these mms texts which is fair considering it mi
Llevo ya casi dos semanas intentando hacer la transferencia de mis dos líneas de Cricket hacia Xffinity. Y en el chat no me dan ninguna solución y comentan que es asunto de Xffinity. Ellos me han dado razón de que el número está bloqueado y que les aparece un código de error al intentar hacer la transferencia. Un mensaje que dice que el MDN no es compatible con el código. Me lo han comentado 4 asesores. Tengo dos líneas que contraté al mismo tiempo y el problema solo sucede con una de ellas. Pero en Cricket insisten que la línea con ellos no tiene ningún problema. También me lo han repetido como 4 asesores.En verdad agradezco su ayuda.
Hi, I just bought an iPhone 14 pro max and need to convert my physical SIM to eSIM. However, I traded my old iPhone in and do not have the ICCID number from the physical SIM anymore. Can you please assist me with getting my phone set up with eSIM? I've been a customer with cricket for a while.
Hello I have a dilemma.I recently purchased an iphone 13 from iphone 6 and swapped out the sim card.Voicemail was not enabled on my phone/sim card so I enabled it which was a whole ordeal in itself. And sent a couple of test voicemails. Which I was able to play but the visual voicemail feature does not seem to be there. I then follow the dozens of other articles people have with similar issues. From reset network settings to clock settings to siri settings. None seemed to allow me to see visual voicemails.I tried contacting cricket wireless support twice now and they were wholly unsuccessful in getting my issue resolved.And the representative at the store couldn’t help. It also doesn’t help matters that the feature is baked in so I have no clear confirmation about the issue other than to soft-test it. Please someone tell me how to enable this seemingly basic feature on my phone.
I bought an unlocked iPhone 7 for my daughter then brought it to cricket store to add it on my account. Got a new sim and number. The next day, my daughter asked me if we can switch phones ( i have iPhone 11 Pro) which I don’t see any problem so I agree. When I called my daughter after school to pick her up, my calls just keeps on going to her voicemail and she’s not getting any text messages either. When we got home, i tried to find out what’s wrong. I tried every options possible but nothing works. The only reason I can think of is that it’s probably because the SIM card is under the iPhone 7’s imei number. Any suggestions?
I'm looking at buying a new unlocked iphone 13 from the Apple online store. The question I have is what carrier to select. At&t?? I'm thinking thats what cricket uses. Also I have a 2nd gen iphone SE. I am wondering if the cricket sim card from the SE will work in the iphone 13. I purchased the nano sim 1year ago. Thanks.
Our phones are one week old…90 percent of my calls result in dead air time during the call where the service cuts out. Typically the call isn’t dropped it just goes in and out. We are in an open area of the house and have never had an issue with calls as we are in a metropolitan area. This happens at work, at home, in the car…I need to know a few options. I’ve gone in the store and they rest my network settings, I’ve toggled between airplane mode off then back on, Ive restarted my phone. Please help.
Hello everyone, I just switched to iPhone 14 Pro Max a few days ago and am facing a problem that needs everyone's help. That is, usually when someone calls in the ringtone will ring for about 40 seconds, but currently my iPhone ringtone only rings for 10 seconds. I don't know why, I need everyone's help to fix the problem.Thanks in advance!
My IPHONE 6 keeps "searching" for service. I have rebooted the phone, taken the sim card out, and resetted network settings. At first I had to constantly do that to make a call, but now doing all that STILL has it searching for network, and I am unable to make/receive calls and text messages. Please help! I'm missing out on a lot of important calls.
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