Apple Phones

  • 471 Topics
  • 949 Replies

471 Topics

G
g_rossPaparazzi
asked in Apple Phones

gmail mms texts (mostly) not be received on iphone

I was using gmail account (1) to send my phone alerts for work. This is the format I used to send mms messages to my phone: mynumber@mms.cricketwireless.net. Everything worked perfectly for a while. However, recently my phone stopped getting these messages from gmail account (1). I tried another gmail account (2) and it worked!.. However, the next day the same thing happened where I was unable to get texts from gmail accounts (1) and (2). As of today, I am not able to send texts to my phone using gmail accounts (1) and (2) but if I use a third account (3) the texts will send to my phone. Any idea why this is happening? Seems like sending texts via mms is getting flagged and blocked at the carrier level to me, nothing changed on my end. Is there a way around this, I cannot change the original email address (1) at work.  I will update more I called support and they raised a ticket. I don’t think support was fully understanding my issue with these mms texts which is fair considering it mi

2
G
2 months ago
B
Blanca Lucero GalgueraExtra
asked in Apple Phones

Problemas para transferir mi número a otra compañía / Ayuda

Llevo ya casi dos semanas intentando hacer la transferencia de mis dos líneas de Cricket hacia Xffinity. Y en el chat no me dan ninguna solución y comentan que es asunto de Xffinity. Ellos me han dado razón de que el número está bloqueado y que les aparece un código de error al intentar hacer la transferencia. Un mensaje que dice que el MDN no es compatible con el código. Me lo han comentado 4 asesores. Tengo dos líneas que contraté al mismo tiempo y el problema solo sucede con una de ellas. Pero en Cricket insisten que la línea con ellos no tiene ningún problema. También me lo han repetido como 4 asesores.En verdad agradezco su ayuda. 

2
Marlena_Cricket
2 months ago
A
amberwrayExtra
asked in Apple Phones

need transfer from physical sim to esim

Hi, I just bought an iPhone 14 pro max and need to convert my physical SIM to eSIM. However, I traded my old iPhone in and do not have the ICCID number from the physical SIM anymore. Can you please assist me with getting my phone set up with eSIM? I've been a customer with cricket for a while.

1
D
2 months ago
K
KamureruExtra
asked in Apple Phones

Network lock

Hie I recently received iphone xr its locked with ur network .is it possible to unlock it want to use African networks 

1
CricketSupport
2 months ago
amymaen
amymaenPaparazzi
asked in Apple Phones

screenshots not going through

Every time I send a picture or a screenshot through text message it never gets sent.why is that?

2
amymaen
2 months ago
Y
YuanyuanzhangPaparazzi
asked in Apple Phones

unlock phone

Hello! Can you unlock my phone for me? I'm leaving the US soon and I need to use another SIM card when I get back to my country. But my phone is locked so I can't use other SIM cards. Thank you!

2
R
2 months ago
C
ChadPExtra
asked in Apple Phones

How to get visual voicemail activated on iphone 13 after upgrading?

Hello I have a dilemma.I recently purchased an iphone 13 from iphone 6 and swapped out the sim card.Voicemail was not enabled on my phone/sim card so I enabled it which was a whole ordeal in itself. And sent a couple of test voicemails. Which I was able to play but the visual voicemail feature does not seem  to be there. I then follow the dozens of other articles people have with similar issues. From reset network settings to clock settings to siri settings. None seemed to allow me to see visual voicemails.I tried contacting cricket wireless support twice now and they were wholly unsuccessful in getting my issue resolved.And the representative at the store couldn’t help. It also doesn’t help matters that the feature is baked in so I have no clear confirmation about the issue other than to soft-test it. Please someone tell me how to enable this seemingly basic feature on my phone.

1
J
2 months ago
C
CandysampsonExtra
asked in Apple Phones

switched phones

I bought an unlocked iPhone 7 for my daughter then brought it to cricket store to add it on my account. Got a new sim and number. The next day, my daughter asked me if we can switch phones ( i have iPhone 11 Pro) which I don’t see any problem so I  agree. When I called my daughter after school to pick her up, my calls just keeps on going to her voicemail and she’s not getting any text messages either. When we got home, i tried to find out what’s wrong. I tried every options possible but nothing works. The only reason I can think of is that it’s probably because the SIM card is under the iPhone 7’s imei number. Any suggestions?

3
J
2 months ago
R
Radik AbkairovRising Star
asked in Apple Phones

Unlock phone

Please unlock my phone. I bought a phone brought from the USA. And it doesn't work in my region (Uzbekistan). I bought a new phone in a sealed box. Now I can't use it on my local network. 355054414014017 and 355054413358720. iphone se 2020 Serial number FFMGXVD8PLJM

14
R
3 months ago
R
Radik AbkairovRising Star
asked in Apple Phones

Unlock

Good afternoon I am posting again. My phone unpairing issue is still unresolved. I ask you once again to help me untie the phone from the Cricket operator. My ID is 355 054 414 014 01 serial number: FFMGXVD8PLJM. Please check my device and give a specific answer. Thanks in advance.

14
R
3 months ago
G
Gnubia2018Extra
asked in Apple Phones

i am needing my call logs

I am needing my call log

1
D
3 months ago
H
herswill_8Extra
asked in Apple Phones

I want my fone unlocked from the cricket wireless

I bought a fone abd is locked to the cricket carrier ill like to unlock it to be able to use my sim 

1
jdor_Cricket
3 months ago
T
Tjohnston505Extra
asked in Apple Phones

Buying a new phone from Apple Store

I'm looking at buying a new unlocked iphone 13 from the Apple online store. The question I have is what carrier to select. At&t?? I'm thinking thats what cricket uses. Also I have a 2nd gen iphone SE. I am wondering if the cricket sim card from the SE will work in the iphone 13. I purchased the nano sim 1year ago. Thanks.

1
MamasitaMarz
3 months ago
S
Sarawill28Extra
asked in Apple Phones

dead air time on almost every call

Our phones are one week old…90 percent of my calls result in dead air time during the call where the service cuts out. Typically the call isn’t dropped it just goes in and out. We are in an open area of the house and have never had an issue with calls as we are in a metropolitan area. This happens at work, at home, in the car…I need to know a few options. I’ve gone in the store and they rest my network settings, I’ve toggled between airplane mode off then back on, Ive restarted my phone. Please help.

1
CricketSupport
3 months ago
M
MfrenchExtra
asked in Apple Phones

STUCK IN SOS MODE

My phone is in SOS mode again. Happened 2 days ago and cricket store said I needed a new SIM card. Paid $10.90 and 2 days later happened again. Called 800 cricket and they have no idea said they would call my contact number back. 4 hours and no call. 

7
A
3 months ago
D
davidtungExtra
asked in Apple Phones

iPhone 14 ringtones only pour about 10 seconds

Hello everyone, I just switched to iPhone 14 Pro Max a few days ago and am facing a problem that needs everyone's help. That is, usually when someone calls in the ringtone will ring for about 40 seconds, but currently my iPhone ringtone only rings for 10 seconds. I don't know why, I need everyone's help to fix the problem.Thanks in advance!

1
jdor_Cricket
3 months ago
J
JomartExtra
asked in Apple Phones

iPhone SE 1nd generation unlock

Hello just bought an Apple iPhone S E. But I didn't know it was locked with US Cricket Locked Policy. How I can unlock my iPhone? I am from Uzbekistan and I can’t call to support. Please help me. Thank you and stay safe

1
C
3 months ago
J
JustdarrisExtra
asked in Apple Phones

Restock

When will the iPhone 8 Plus 64gb restock?

2
V
3 months ago
M
Mschris314Extra
asked in Apple Phones

trying to pay bill

im trying to pay my bill. the system is down the link does. not work

1
CricketSupport
3 months ago
H
Hachi082117Extra
asked in Apple Phones

SOMEONE IS LISTENING TO MY CALLS

I’ve been using Cricket for 2 years now and today someone sent me a video of my phone call conversation with my friend. How is that someone able to do this and how do I prevent this? Please Help.

7
B
3 months ago
J
Js661Extra
asked in Apple Phones

Esim

 .

1
britbrat20
3 months ago
D
Dhakkon00Extra
asked in Apple Phones

No Service on IPHONE 6

My IPHONE 6 keeps "searching" for service. I have rebooted the phone, taken the sim card out, and resetted network settings. At first I had to constantly do that to make a call, but now doing all that STILL has it searching for network, and I am unable to make/receive calls and text messages. Please help! I'm missing out on a lot of important calls.

1
D
3 months ago
S
Shaimars1
asked in Apple Phones

iPhone is stuck in SOS mode

My iPhone is stuck in SOS mode. The account is under Sherri Marshall Jones. Thank you for your assistance in this matter.

1
D
3 months ago
A
aperroeddyExtra
asked in Apple Phones

Cant set up voicemail

I’ve had my phone for a year or so and never set up my voicemail, when I push and hold 1, it says, ”the person you are trying has a voicemail box that has not been set up”.  From the ‘voicemail’ tab under Phone, there is only one box, ‘call voicemail’… same message.  

1
CricketSupport
3 months ago
britbrat20
britbrat20Paparazzi
asked in Apple Phones

the volume on iPhone XR

And how do I know if my iPhone is notifying me when there’s no sound an I have the volume turned all the way up 

1
CricketSupport
3 months ago

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