- 470 Topics
- 949 Replies
I’m dealing with the iPhone of my 98-year-old mother. She has suffered some cognitive decline during the past 60 days. She also fell last Sunday, was admitted to the ER, and has now moved to a nursing home. After 71 years, 7 months, and 18 days in that house, it’s likely that she’ll never go back.I can text the existing number via iMessage.The store tries to text a PIN to the phone, but it doesn’t go through (probably because it needs cellular service, which is what we’re trying to reactivate).I don’t know whether we’re still within the 60-day window to reactivate the same number.I have everything except the PIN. I tried to log in with number and password and am told that account is cancelled.The iPhone is her lifeline.I’m currently at a Cricket store, and am told that this store (and perhaps others) no longer has the ability to bypass the PIN.It seems to me that there has to be a way to escalate this, given the circumstances.Anyone know whom I might contact?Vince Lackner
Phone is iPhone 13 promax but also could not setup on my old iPhone 7.on the phone app, I go to voicemail and it only shows call voicemail. when called it would say this person does not have voicemail setup and I press pound and my phone number but not setup.when call support, asked for English and then voicemail and only gave two option setup / reset voicemail.when setup it only says hold 1 and doesn’t work.when reset it says reset and when I go voicemail doesn’t prompt change voicemail
I would like to purchase this cricket phone at Walmart to replace a phone I already have on my cricket account. Would I be able to simply purchase this phone and swap out my sim card from my current iphone 6s and start using it? Thank you.
My phone’s been stuck on SOS I tried restarting phone, taking Sim card out, called a representative. If she didn’t help out, she told me she was gonna call me back and never did as well. Why pay all this money monthly for her to have horrible service in for situations like this, this is a reoccurring issue.
Just wondering if a sim can be changed to a different phone after it is activated without having to contact Cricket. Here is the deal. I am wanting to start a Cricket more family plan, get a free/cheap Cricket phone, have it activated, then put sim in my unlocked Note 9 (SG-N960U) so I can use hotspot occasionally on it instead of having to call Cricket if I want to switch sim to another phone.AppvnSHAREit
I got a new phone and it is not blacklisted but after 30 minutes or so the phone keeps getting reported lost/stolen after I try to activate it.I just want to know why it is doing it because all the things that I have read online says the phone myloweslife is blacklisted when it does that but it is not blacklisted
SM-960U he said opened got it through T Mobile. I simply opened and turned it on and amazingly it has the ATT firmware. I am extremely enraged on the grounds that when somebody says "purchased through T-Mobile" what I believe is this is a TMobile telephone.WHile I hang tight for him to hit me up, what are the outcomes of running an AT&T opened telephone on TMobile organization. I am very MetroPCS. However, its worked by TMobile. Will I actually have the option to utilize the telephone like a TMobile telephone? What highlights will I miss. VoLTE? meandering on US Cellular?
New customer. I can’t send pictures to anyone. Turning off MMS does prompt a “MMS must be turned on” error, but doing so doesn’t help. I have tried resetting network settings. Didn’t help. iMessages and text work. I have no place in settings to edit APN settings as I have with other carriers.iPhone 6, iOS 12.1.2
Hi there, Thanks for helping me with my dispute before but now I am having an issue with unlocking my phone. I purchased the locked IPhone SE last November and have been using your service since then. I have met the 6 month requirement but it says that I can't unlock it. I used my cricket SIM card primarily on the other IPhone 11 that I purchased myself, it was unlocked when I purchased it. Most of the time I used the IPhone SE without the SIM card. As I have been using your service for the entire 6 months period, and I only used the SIM card on the other unlocked phone purchased directly from Apple (you can check the history to confirm this), I think it makes sense if you can unlock my Iphone SE. Thanks a lot
A dear friend was in a terrible accident in a fall from his roof. He is now in rehab for memory loss and motor skills. He had a cricket account, which his wife suspended while he was in the hospital. During that time his iphone was also stolen from his wife’s backpack when she was visiting him in the hospital. They have purchased a new iphone and contacted cricket to get the number added to the new phone. Someone told her that Cricket owned the number and he couldn’t have it back. For some people this might be ok, but for Lynn, with major memory loss, this is devastating. Is there anything that can be done to give him back his old phone number? Thank you for your help.
I purchased my iPhone XR unlocked with not sim..put in my cricket SIM card and used my phone. I have recently decided to switch carriers because it picks up better at my home only to find out Cricket has locked my phone!!! How can you lock a phone that wasn’t purchased from cricket??
My 14 year old son was previously on Android and I used a pretty decent app called My Mobile Matchdog. Options for iPhone seem pretty lousy by comparison. Most important features to me are call and text monitoring, web filtering, app blocking, and location tracking. Any suggestions are appreciated!
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