Apple Phones

  • 472 Topics
  • 940 Replies

472 Topics

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Radik AbkairovRising Star
asked in Apple Phones

Detachment from the operator

I have such a problem. I bought a brand new phone (In a sealed box) me imei 355 054 414 014 017/ meid 355 054 414 014 01/ Serial Number:FFMGXVD8PLJM. From the person who brought this phone from the USA. After the acquisition, it turned out that he does not accept local sim cards. After checking, I realized that he was tied to the Cricket (USA) telecom operator. The phone is not stolen, it is clean without fraud. Please help me with the problem. Please check and write what can be done.

5
R
5 months ago
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austin6965Extra
asked in Apple Phones

No internet or cellular data

Hello, I am having an issue with my phone not having any connection via data or cellular. It is an iphone 11 and is updated to 16.4.1 and has an esim card. phone number is 253-380-6965. IMEI is 35 291111 686152 9 I cannot find the Esim number on my phone. the address I am at is 36507 108th ave ct e Eatonville, WA 98328. I have already tried turning off cellular and back on with no luck. I have also restarted the phone multiple times and it has done nothing. As far as I can tell my last notification happened at 330/400 am today so it was working fine until then. 

1
CricketSupport
5 months ago
K
kreszExtra
asked in Apple Phones

Tried to add ESIM and and now regular SIM wont work

Tried to add an ESIM in Ireland (which didn’t work) and now that I have landed back in the US my original cricket SIM no longer is working. It says my phone number was transferred and is no longer able to be used on this phone. I have reset the settings, and physically checked my SIM card nothing is working.Please Help! 

1
C
5 months ago
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TaisiaExtra
asked in Apple Phones

Esim

Hello. I bought an iPhone 14 Pro max not long ago, I need esim. I am a Cricket subscriber

1
jdor_Cricket
5 months ago
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Twinsis64Paparazzi
asked in Apple Phones

iPhone unlock request

I am interested in purchasing a used iPhone SE from someone I know. He told me that he bought the phone from Cricket and it was locked to the carrier but it had been unlocked and I could now use the phone with any carrier. I put my Verizon SIM card in the phone and it wouldn’t work so he called Cricket and requested that the phone be unlocked. When he hung up he assured me that he was told that the phone would now be unlocked to any carrier but for now, it still says SIM is not supported and phone is locked to Cricket Wireless. How long does it take to process an unlock request? Can you verify that an unlock request was granted for this phone or if the phone is eligible to be unlocked from Cricket? I would greatly appreciate your help!Thank you so much! IMEI- 35 684011 196907 6IMEI2- 35 684011 196174 3 

2
T
5 months ago
M
MaxsonExtra
asked in Apple Phones

Cricket locked my already unlocked phone. why?

I had bought a unlocked phone for my brother in-law, took it to cricket who I had already had service with. I added him to my plan in January of 2023. I switched plans on 4-19-23 due to needing to get WIFI in my home. I went to put my brother in-laws phone on the new plan and we couldn't get any service. contacted crickets customer service via phone and they told me I had to have his phone in-service for 6 months. It is in my understanding that the 6 months is if you buy the phone through cricket which I did not. Now with that being said if cricket just locks peoples unlocked phones that is a legal issue and needs to be resolved. I will file for a lawsuit if you guys do not unlock my brother in-laws phone sometime soon.   

3
A
5 months ago
A
abartolome94Extra
asked in Apple Phones

insurance claim

Hello, I was disconnected from chat earlier while filing an insurance claim with an agent.

1
D
5 months ago
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Troxell333Extra
asked in Apple Phones

blocked imei number

I have a unlocked iPhone 11 threw cricket and my girlfriend had a account threw Verizon now she took her SIM card and put it in my phone months ago now all of a sudden they put a block on my iPhone 11 threw cricket that’s unlocked because she didn’t pay her bill how is that even possible what do I need to do 

1
jdor_Cricket
5 months ago
X
xiaozhangExtra
asked in Apple Phones

Please unlock my phone

Please unlock my phone. I bought a phone brought from the USA. And it doesn't work in my region (South Korea). I Now I can't use it on my local network. 354551502701703 and iphone 13 Serial number M3KVH476L3

1
jdor_Cricket
5 months ago
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mmirelesPaparazzi
asked in Apple Phones

iphone 12 No Sim/ Sos Only

“No sim” popping up throughout yesterday & today. Went to the cricket store BOUGHT a new sim! Still didn’t work, reset network settings, turned phone off & on multiple times, turned airplane mode on & off, updated phone & backed up iPhone, PURCHASED another sim, & still no luck. Why isn’t my phone working? I have only had this phone barley going on 2 years & have never broken it, dropped it in water, or anything so if someone can please help me solve this issue. 

3
P
4 months ago
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Jmshelly69Paparazzi
asked in Apple Phones

Iphone 12 mini, used an E-sim after traveling and now i cant switch back to my primary data line

After purchasing an E-sim while traveling in Italy. I was no longer able to switch back to my primary data line. It says my phone number was transferred to my iPhone and is no longer useable. I have no data and I have already tried to reset the phone and removed/reinstalled the SIM card 

5
Marlena_Cricket
5 months ago
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bubbs4e23Extra
asked in Apple Phones

esim

can I have some help recovering my esim 

2
U
5 months ago
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ambergardner864Extra
asked in Apple Phones

PUK code

Hey, My phone locked my sim out and is now asking for a puk code. I was wondering if you could give me that code 

3
B
5 months ago
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Alexryg4Extra
asked in Apple Phones

recover esim

How can I recover my esim if I delete it by mistake and don't back it up?

1
J
5 months ago
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Radik AbkairovRising Star
asked in Apple Phones

Unlock phone

Please unlock my phone. I bought a phone brought from the USA. And it doesn't work in my region (Uzbekistan). I bought a new phone in a sealed box. Now I can't use it on my local network. 355054414014017 and 355054413358720. iphone se 2020 Serial number FFMGXVD8PLJM

14
R
3 months ago
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JeanExtra
asked in Apple Phones

unlock

Hello. I need to unlock a cell phone. I can't use it with another Sim.

1
D
6 months ago
J
JeanExtra
asked in Apple Phones

unlock iphone

Hello. I need to unlock a cell phone. I can't use it with another Sim. Could you help me?

1
Mike Hassman
2 months ago
K
KhalladExtra
asked in Apple Phones

Unlock Iphone 13 pro sim locked

Heelo ,i have received an Iphone 13 pro as a gift & i want to use it on different carrier , how i can unlock it? thx

1
D
6 months ago
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b4thoryExtra
asked in Apple Phones

iphone 11 sim unlock

i’d like to sim unlock my iphone 11

1
jdor_Cricket
6 months ago
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tnicole
asked in Apple Phones

Hearing impaired customer

How do I reach text Cricket customer service Person?I need number blocked from calling me and leaving voice message which blocks anyone else I WANT to reach from returning call. Visual Voicemail doesnt update for a day or more.I want stalker removed from my account . This is single account holder. I want number blocked from being added to any group chat. I dont have Twitter or Facebook. Cricket has to follow ADA guidelines and VAWA. Anybody can call withSSN and info and change account info now adays. Cricket do better. When a customer walks into your store they should be helped not wait a hour so worker calls Cricket help line(  and notices something wrong with settings, imei, etc ) try to charge for esim card or new sim card when your updates are not working.  I was lied to . Illegal sim was added  and I want it fixed . Cricket worker doesnt know what barring or call forward is? Well Google it like I did. I asked repeatly to have ALL extra options blocked . Also why isn't call defense

1
Marlena_Cricket
6 months ago
S
sheisweExtra
asked in Apple Phones

check if you can unlock my phone

How should I know if my phone meets your requirements? pls let me know how many days left?IMEI 35 388810 752107 335 388810 758434 5

1
jdor_Cricket
6 months ago
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MaryanPaparazzi
asked in Apple Phones

se 2020 unlock

HI, CRICKETS!Need some help.I`m about to buy Apple phone SE 2020 for my elder here in Ukraine. But it is locked and I want to know, if it meets your unlock requirements. Will appreciate you much.IMEI   355054416005963MEI 2  355054415884731

2
M
6 months ago
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catExtra
asked in Apple Phones

unlock se2

I have been in Hong Kong for a long time. Now I want to unlock my se2.IMEI35 684111 149185 5

1
Marlena_Cricket
6 months ago
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Chele76Paparazzi
asked in Apple Phones

esim activation

I signed up to try esim service (trial) I got phone number and it’s showing Cricket as secondary with phone number but says can’t activate esim 

2
C
6 months ago
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Tara19Paparazzi
asked in Apple Phones

Order has never moved past processing going on a month now.

     I ordered a phone on Feb 18th and it still says processing everyday that I check the status. Can someone please tell me where my order is located? And why I have yet to receive it in the mail? I selected Auto Pay and I'm afraid I'll be charged for a monthly bill and I haven't even used the phone yet. Please help me. I have 3 kids and I'm using my 12 yr old son's phone right now.  

2
T
6 months ago

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