- 404 Topics
- 802 Replies
Help. iPhone 7 to iPhone 13
hello, I recently bought a unlocked iPhone 13 from apple. I put the sim card from my iphone 7 into the new 13 and it said ‘this phone number cannot be transferred because the number is not allowed by your carrier’ what does this mean? How do I activate my service on my new phone? Thank you!
Why did my (unlocked, purchased from apple store) iPhone randomly get blacklisted (lost/stolen)?
Yesterday, my iPhone 11 that I purchased unlocked from the applestore in 2019 and have been using with Cricket since I purchased it randomly locked and I come to find out that it was reported Lost or Stolen.After spending hours between Apple and Cricket, I ended the night with no progress as the two companies just kept blaming eachother.The only thing I know is that my IMEI is blocked despite me never reporting the phone as stolen or lost and I have been the only owner of the iphone. Please help me fix this.
Purchase a Cricket phone at Walmart to upgrade a phone already on my Cricket account
I would like to purchase this cricket phone at Walmart to replace a phone I already have on my cricket account. Would I be able to simply purchase this phone and swap out my sim card from my current iphone 6s and start using it? Thank you.
So I saw someone else on here had the same problem I have been having. Before the update horrible spotty service. We did the update and more often than not, the phone says SOS only across the top. It has nothing to do with an outage in my area because I have two other lines on this account and no issues with their service. This is indeed frustrating for what we pay to have no service!!!
Need to unlock iphone 13 from ceicket
Topic says it all. My phone is stuck in SOS. I no longer have the original SIM as a family member threw away the box with the SIM. I just want the phone unlocked so I can use it with a new carrier because I didn't even want Cricket. Thanks for your timely assistance as this is urgent.
My phone’s been stuck on SOS I tried restarting phone, taking Sim card out, called a representative. If she didn’t help out, she told me she was gonna call me back and never did as well. Why pay all this money monthly for her to have horrible service in for situations like this, this is a reoccurring issue.
Returned phone, but no refund after 26 days
Returned phone no refundI place an order for a phone online on 9/27/2022. I received a phone with the wrong GB(!), so I returned it immediately using the return label they provided. The trucking number shows they received it in Fort Worth, TX on 10/4/2022. Well, I waited for the refund and it didn’t come. So I called and was told I had to wait for at least 10 days. I waited for 10 days passed, and still no refund. I called their customer service numerous times to request a refund, but none of the agents could help me despite the fact had kept a good record of shipping dates, the order number, the reference number, UPS track number, and all the dates of the transactions. I spoke with at least six customer care agents, two warranty agents (because they said that's who I needed to speak to, only to be told I needed to speak with a customer service agent again...), over two to three hours at a time in vain. The last agent I spoke with pretended she was checking something and hunged up on
New customer can't receive calls one week after activation.
I’ve tried everything. All the steps they script on 611 customer service. Visited my store several times. No one can figure out why i can make calls but anyone who calls me gets a busy signal. It’s beyond maddening. I have a two-year old unlocked second gen iPhone SE I bought from Consumer Cellular. Never had a problem until I switched to Cricket. It worked fine for a week and then the busy signals started. I can send and receive texts and iMessages. I can make calls fine. All my settings have been checked and rechecked. I have the latest IOS, 16.1 even. Network settings reset multiple times. Phone rebooted, etc. etc. etc. Any suggestions? This is crazy, Cricket.
Cellular update required
My phone (Iphone 7) keeps telling me I have no service when I should have it, My brother (Iphone 6s) still has working data. It says an update is required to use cellular but when I looked how to do that it didn’t work, I was on wifi with a good connection at the time and nothing has worked.
iPhone 11 says no cell service ove done everything theyve told me to etc still no phone
My iPhone has no cell service. It has no bars. It tells me it needs to update, but it won’t update without cell service. I’ve been to the Cricket and to the technology guy. No one can help me. It’s only three months old.
Iphone Locked to Cricket Carrier
Hello , i newly received an iphone 13 pro as a gift from a friend living in USA , i installed my sim card but it seems locked to Cricket usa carrier , everything is clean but how you can help me to unlock it to use on another network.you assistance is highly appreciated. thank you
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