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I chatted online with an agent before I bought the iPhone SE promotion. Now cricket told me that the information from that agent was wrong. There is nothing they can do. I will need to continue with $60 plan for 3 months before I can change it. The agent I talked to before purchasing the order clearly told me that I can change my plan anytime after activae my phone. Cricket should honor the information from the agent. Attached is the relevant chat history a few hours before bought the iPhone SE (Oct 24th) on Cricket, I would be happy to forward the whole transcript if needed: USER: I will have to subscribe for the $60 plan to be eligible, or could I change my plan after the first month AGENT (Ron): While placing the order you need to select $60 UL more AGENT (Ron): For 3 month to get the device at $0.00 AGENT (Ron): However as soon as your services are active you can contact us we can change the rate plan accordingly USER: okay I see, so I have to subscribe the $60 when I place the o
I bought an unlocked iPhone 7 for my daughter then brought it to cricket store to add it on my account. Got a new sim and number. The next day, my daughter asked me if we can switch phones ( i have iPhone 11 Pro) which I don’t see any problem so I agree. When I called my daughter after school to pick her up, my calls just keeps on going to her voicemail and she’s not getting any text messages either. When we got home, i tried to find out what’s wrong. I tried every options possible but nothing works. The only reason I can think of is that it’s probably because the SIM card is under the iPhone 7’s imei number. Any suggestions?
I need to unlock some old iphones and a window phone we had on Cricket but can’t access My Cricket App to unlock. Because we had cricket service from 2015-2022 and no longer can access app. Can I send via e-mail or postal mail the IEMI numbers to get them unlocked. I’ve contacted customer service via chat and phone and get differing answers. Some can’t find my account and others say my pin number is incorrect. (I wrote the pin number and challenge question down when signing up)All phones were in service with cricket and they meet the useage requirement for unlocking.Please helpGC
“No sim” popping up throughout yesterday & today. Went to the cricket store BOUGHT a new sim! Still didn’t work, reset network settings, turned phone off & on multiple times, turned airplane mode on & off, updated phone & backed up iPhone, PURCHASED another sim, & still no luck. Why isn’t my phone working? I have only had this phone barley going on 2 years & have never broken it, dropped it in water, or anything so if someone can please help me solve this issue.
I had bought a unlocked phone for my brother in-law, took it to cricket who I had already had service with. I added him to my plan in January of 2023. I switched plans on 4-19-23 due to needing to get WIFI in my home. I went to put my brother in-laws phone on the new plan and we couldn't get any service. contacted crickets customer service via phone and they told me I had to have his phone in-service for 6 months. It is in my understanding that the 6 months is if you buy the phone through cricket which I did not. Now with that being said if cricket just locks peoples unlocked phones that is a legal issue and needs to be resolved. I will file for a lawsuit if you guys do not unlock my brother in-laws phone sometime soon.
I've had a mobile hotspot for 3 months and this problem is getting worse. The device consistently shows a strong signal, 4 or 5 bars, but frequently my phone or laptop will say I have no internet connection, even though the Wi-Fi connection is also strong. This lasts anywhere from a few seconds to a few minutes. Even when there is a connection it's often so unstable that email will not download.Since the hotspot is for data only this makes it almost useless. I did a factory reset and it did not solve the problem.
Both OS's are good in their own right, I always remain objective when comparing the two.One thing I wish android has that iPhone does so well is compatibility... iPhones paired with other apple devices just work instantly and without the need of setting anything up, its almost magic (cliché sounding I'm aware). Also apps.. they run better on iOS, are released first on iOS, and get updates quicker.I guess also a messaging app like iMessage. Hangouts kinda does the job but not really at the same time.Edit: I asked the iPhone sub the same type of question, let's see what they say lol.
So. I use to be an At&t member. But I decided to pay a cheaper price for unlimited data. So, I moved to cricket. I HAD an iPhone I got through att that I owed money on. I just paid it off, and I want to use that phone at cricket. Can I do that? I don’t care if I have to unlock it, but I want to know if I can put my cricket phone number onto an iPhone I bought on att.
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