- 404 Topics
- 804 Replies
Phone gets reported lost/stolen
I got a new phone and it is not blacklisted but after 30 minutes or so the phone keeps getting reported lost/stolen after I try to activate it.I just want to know why it is doing it because all the things that I have read online says the phone is blacklisted when it does that but it is not blacklisted
Moving SIM Card From Samsung Phone To iPhone 12
Is removing the SIM card from my current phone and inserting it to the iPhone I'm switching to good or bad? If it’s bad, I have to upgrade my sim. The sim card my phone uses is nano sim card so I could fit on the sim card tray of the iPhone. Is It Good or Bad? Reply To Let Me Know
Cannot set up voicemail
I have had the phone for a year and never set up the voicemail… when I push and hold 1, it says, ”the person you are trying has a voicemail box that has not been set up”. From the ‘voicemail’ tab under Phone, there is only one box, ‘call voicemail’… same message. Any guidance would be great.
Cannot send messages to one specific person
I am using a IPhone SE with the latest update. Usually I text this specific person frequently but now I can’t send messages to them. With other contacts i’m able to send messages without any problems but this person i’m able to recieve messages but I’m not able to send them. I already tried the settings and changing it to send as SMS but it didn’t make a difference since the other person already had an android and I’ve alre tried resetting my phone but that didn’t work either. How can I fix this?
iPhone 11 says no cell service ove done everything theyve told me to etc still no phone
My iPhone has no cell service. It has no bars. It tells me it needs to update, but it won’t update without cell service. I’ve been to the Cricket and to the technology guy. No one can help me. It’s only three months old.
strange problem with voicemail
Daughter has a new iPhone. When someone calls her phone she is able to answer with no issues. If she does not answer, it will say “call cannot be completed as dialed”. These are calls coming from valid phone numbers. Seems like it’s not connecting to the voicemail system. Any suggestions?
Sim sent a text message?
I have an iPhone 7. Everytime I either restart my phone or it dies it comes up to my lock screen. My phone goes dark and pops up “your sim sent a text message”. Why is it doing this and how do I fix it? I researched it and it says to update your carrier settings but I don’t have a carrier update available. I’m running iOS 13.4 and don’t have a software update available either. Any help would be appreciated thank you!
I am with Cricket for 6 months. The agent see my phone as deactivated. The agent says it should be unlocked on June 30. I said the phone is active and It is in my use for 6 months. I asked to check the billing history. If it is deactivated then how am I making calls? The agent did not have the right answer and solution.
Voicemail isn't working
I have an iPhone 8+, and I haven’t been receiving voicemails since I got it so I decided to check today and all my voicemail says is “call voicemail”. When I call it I’m met with an AI saying my voicemail has not been set up yet, all the settings for my voicemail are turned on, and I’ve tried fixing it with help from the internet.
iMessage keeps signing out
When I try to log back in I keep getting a “error occurred during iMessage activation” I know it’s not my iPhone for sure because I’ve brought it from another company to Cricket. Only the phone number changed. Is anyone else experiencing this? Could it also be the person who previously had this cricket phone number? Because I am still getting a lot of texts and FaceTimes asking for them. Maybe they are trying to claim the number still? I don’t know. Any help is appreciated. I have already tried resetting my network settings, updated to the latest iOS update, turned phone off and on, turned on airplane mode temporarily, turned off cellular data, I’ve tried everything. Taking it to Apple seems useless as I know for sure it’s not my phone. I’ve never had this issue before with the previous company and phone number.
iPhone 14 deal any time soon?
Hey everybody! I have had Cricket Wireless for 2 years now (boy time flies!) and I LOVE it! I had a real insane phone contract before Cricket and now when I see my phone bill I practically do that Cricket dance from the commercials. I don’t want to sound ungrateful, but I have the iPhone 11 and some of my friends are able to get iPhone 14 either free (I think?) with their other phone company plans or they make enough money to just buy them brand new. Will there be any chance of a deal with Cricket that I could get the new phone? Thanks in advance!Alec
iPhone XR not sending MMS texts
I switched to Cricket four days ago and I have been unable to send group texts or send pictures to other users since then. I always get the Not Delivered message with the !. Not once has it worked. I am able to receive group texts and pictures, though. iMessage works just fine. Individual SMS texts to Android users are sent just fine and I’m able to receive individual texts and pictures sent from individuals also. I have an iPhone XR running iOS14.4.2. Cellular Data is enabled. MMS Messaging and Group Messaging is enabled as well. I’ve reset network settings and rebooted the phone several times. It’s got to be some sort of setting but I am unable to make any manual changes. I called customer service and after trying to figure it out, they told me that group messaging is not supported. Huh?? Is that for iPhone only because the other two in my group text are Cricket subscribers also but they are using Android devices and they are able to send group texts no problem. He also had me dial *
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