iPhone 11 says no cell service ove done everything theyve told me to etc still no phone

  • 25 October 2022
  • 1 reply


My iPhone has no cell service. It has no bars. It tells me it needs to update, but it won’t update without cell service. I’ve been to the Cricket and to the technology guy. No one can help me. It’s only three months old.


Best answer by jdor_Cricket 25 October 2022, 21:38

View original

1 reply

Userlevel 4
Badge +4

Hey @brandyduncan1942 !

I’m sorry to hear you are having issues with your phone & service. If your phone is saying that it needs to update, you should be able to connect to a Wi-Fi connection to perform the update. We would recommend making sure you get that update performed while connected via Wi-Fi, as that could resolve your issue. Feel free to send us a private message to our @CricketSupport account with your wireless number, IMEI, and full address where using services for further assistance.