iphone 12 No Sim/ Sos Only

  • 18 April 2023
  • 3 replies

Badge +1

“No sim” popping up throughout yesterday & today. Went to the cricket store BOUGHT a new sim! Still didn’t work, reset network settings, turned phone off & on multiple times, turned airplane mode on & off, updated phone & backed up iPhone, PURCHASED another sim, & still no luck. Why isn’t my phone working? I have only had this phone barley going on 2 years & have never broken it, dropped it in water, or anything so if someone can please help me solve this issue. 


Best answer by Marlena_Cricket 18 April 2023, 00:53

View original

3 replies

Userlevel 3
Badge +5

Hi @mmireles and welcome to the Community Forum! We’d be happy to look into your SIM issue. But first, please verify your SIM card is placed in your phone in the proper position. Next, please verify that your iPhone is running iOS 16.4.1. If you still continue to experience issues, please reach out to our team at @CricketSupport and include your wireless number, the IMEI number of your phone, your SIM card number, and the complete address where you’re experiencing issues. 

Badge +1

Yes it is placed properly & it is running iOS 16.4.1


Hello, how were you able to solve this problem? I’m having a similar issue.