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iPhone 13 - cannot setup standard voicemail

  • 1 August 2022
  • 2 replies
  • 301 views

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I saw a similar issue but the only comment was Cricket would reach out to that customer. 

On the phone app, I go to voicemail and it only shows “call voicemail”. 
when called it would say this person does not have voicemail setup.

The Cricket setup instructions say to hold 1 from the keypad and it doesn’t work either.

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Best answer by Marlena_Cricket 1 August 2022, 20:38

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Userlevel 2
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Hi @kthomp01 and thank you for posting on the Community Forum! 🤗 It sounds like we may have to reset your network settings and reconfigure your voicemail box. Please send our team a PM @CricketSupport and include the name on your account and your wireless number. 

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I found a solution after rebooting. I turned on airplane mode for awhile and turned off airplane mode which resolved. I had found the answer in other searches. 

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