iphone 13 stuck in SOS

  • 26 July 2023
  • 1 reply


My iPhone has been stuck in SOS mode for almost a week now… I can’t use my phone unless I am on wifi and only to other iPhone users. I’ve went to every cricket store possible some tried to fix it doing the same thing(resetting network settings) which did not work and then some were clueless as to what was wrong. I’ve been sent to Apple and was told it’s not and apple issue then I come here and see multiple cricket users have had this same issue. So what am I supposed to do?


Best answer by ds329a 27 July 2023, 03:11

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Userlevel 2
Badge +4

Hi @Adotson2013 We would be glad to take a closer look into this for you. May you Private Message us @CricketSupport the name and wireless number associated with your account along with your device IMEI number.