After purchasing a new iPhone 8+ from Cricket wireless and fulfilling their unlocking requirements, I unlocked the IPhone (from my account) I ported out to Sprint/TMobile to take advantage of their free line offer on the family plan.
However when trying to activate the IPhone on the Sprint/Tmobile network, I get a message “Sorry, but this phone can't be activated with Sprint service”
Sprint is indicating that the device is not fully unlocked and I need to contact Cricket. I have contacted Cricket Wireless support twice and they keep pointing me to the “Phone Unlock Requirements” which I already fulfilled. The phone was unlocked from my Account. Now I am unable to get into my account sine I am no longer a customer
Can someone from Cricket wireless assist and get help get to the bottom. It shouldn’t be this frustrating.