I noticed the new iphone XS isn't listed on the eligible hotspot phones page, but all of the other iphones are. Has this page just not been updated yet, or is hotspot not available for the iphone xs. If it's not currently available do you have an ETA on when it will? I need mobile hotspot and will have to change to a new service provider if this isn't available soon.
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Thank you for posting on Cricket's Forum. I have notified the appropriate department regarding the new iPhone XS not being on the list of compatible devices for mobile hotspot. Once they respond I will message you if the device is compatible or not. Once again thank you for giving us a heads up on this!
Great news, I just received a response from our team that the iPhone XS is compatible to use the mobile hot spot feature. Thank you for letting us know, we will update this soon on the website!
Thanks for the update! With the ticket open they will push for the change that is needed.
I will see if I can escalate this on our end for you. Hopefully we have an answer by tomorrow.
Any update on this? Thanks!
Hi, they are currently trying to work on fixing this issue. Once they email me with updates information I will send you a message with the results. Thank you for being patient with us!