I’ve tried everything. All the steps they script on 611 customer service. Visited my store several times. No one can figure out why i can make calls but anyone who calls me gets a busy signal. It’s beyond maddening. I have a two-year old unlocked second gen iPhone SE I bought from Consumer Cellular. Never had a problem until I switched to Cricket. It worked fine for a week and then the busy signals started. I can send and receive texts and iMessages. I can make calls fine. All my settings have been checked and rechecked. I have the latest IOS, 16.1 even. Network settings reset multiple times. Phone rebooted, etc. etc. etc. Any suggestions? This is crazy, Cricket.
Best answer by Marlena_CricketView original
Thank you for choosing the #CricketNation,
@craigm1956. We’re sorry to hear you’re experiencing issues receiving calls, and we want to assure you that we’re here to help. Please send us a private message to @CricketSupport and include the name on your account, your wireless number, the IMEI number of your phone, and your SIM card number.
This is far from solved. I sent and received a couple of private messages and they stopped responding without offering any workable solutions.