no service

  • 28 November 2022
  • 1 reply


My phone bill is paid, my SIM card is in, yet I have no service no matter where I go. I can only use my phone when I am at home with wifi.


Best answer by Marlena_Cricket 28 November 2022, 20:49

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Userlevel 2
Badge +5

Hi @Kohana and welcome to the Community Forum! We’d like to review your account and the current coverage in your area to determine the cause of your service issues. Please send us a PM to @CricketSupport and include the name on your account, your wireless number, the IMEI number of your phone, your SIM card number, and the complete address where you’re experiencing issues.