No Service

  • 8 October 2019
  • 2 replies
  • 56 views
S

Hi, I recently switched over to Cricket and I have an iPhone 8 and I have been getting no service in a spot that I have always had service. I am unsure as to what is the cause for this.

Thank you

2 replies

J
Userlevel 4
Badge +5

Hello @shailyn-ortiz! Welcome to our Cricket Community Forum and thank you for your post. We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue.

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A

 most likely a apn configertion

iPhone APN Settings

FRIST> Tap the Settings icon (on the home screen or in Apps).

  • Tap Mobile Networks.
  • Tap Access Point Names. 
  • Tap Internet to edit the current settings for that Access Point. 
  • Edit the settings to match the settings listed below by tapping on each setting you wish to change. Don't worry about extra settings not listed below.
    • Name: internet
    • APN: ndo
    • MMSC: http://mmsc.aiowireless.net
    • MMS Proxy: proxy.aiowireless.net
    • Multimedia Message Port: 80
    • MCC: 310
    • MNC: 150
    • APN type: default,mms,fota,hipri,supl
    • APN protocol: IPv4
    • APN roaming protocol: IPv4
    • Turn APN on/off: ON

If you haven't switched to 

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