No service

  • 26 February 2020
  • 1 reply

When I put in my sin card to my iPhone 6s I got from my friend that bought it unlocked online and then used it with their carrier (Metro PC's T-Mobile) everything I put it in it just says no service!!?? How do I fix this, does that mean the iphone is locked?

Best answer by Marlena_Cricket 27 February 2020, 03:39

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Userlevel 2
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Hi @YoungZavy64 & welcome to the Community Forum! If the device was an Apple Flex-Pay unlocked phone, it may be possible that it was locked to the 1st network it was used on. Otherwise, the device must be unlocked by its original carrier. We suggest first verifying that the device is unlocked. If your issues persist, we suggest visiting your local Apple store for hands-on assistance.