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No voicemail reset works

  • 10 January 2023
  • 2 replies
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I have gone through the process of trying to set up ‘visual voicemail’ and at the end, the message I receive is that I can’t set it up because it’s not available in my area.  What’s up with that?

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Best answer by jdor_Cricket 11 January 2023, 02:45

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Hey @Crickydick !

It sounds like the voicemail profile may not be set up. We’d be happy to help you with this. Please send us a PM to @CricketSupport with your wireless number and name on the account for further assistance.

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Cricket support did help get it going - Shawn was excellent and in hardly any time at all, it was good to go. Interesting that he said it appeared to be set up. I tikd him that when people called, their calls went straight to voicemail and they were then told that a message couldn’t be left because the mailbox was full. I don’t know what Shawn did but he then told me to try opening voicemail - I then went through the process of setting it up.

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