not receiving incoming calls

  • 3 June 2022
  • 1 reply


I have an iPhone 12 Pro and about 2-3 days ago it quit receiving calls from certain people. I have checked all of my setting that I could think of such as notifications, airplane mode, etc. All except a factory reset. My phone recently did 2 software updates but I’m not sure if it was before or after this started happening. Any ideas on how to fix this without a factory reset?


Best answer by Julie_Cricket21 3 June 2022, 03:31

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Thanks for sharing via our Community Forum!

We recommend trying a network reset via your settings. If the issue persist, please PM @CricketSupport for additional assistance.