Question

refund

  • 26 April 2021
  • 1 reply
  • 50 views

This customer service representative at the West 117th location Cleveland Ohio, she charge me $10 for a Sim chip that I didn’t need. she was trying to troubleshoot my phone, if you don’t know how to troubleshoot a phone in with the phone and what it needs. Please not charge customers $10 for a Sim chip that they don’t need. I called the district manager and the manager of the store and argued with me and said it’s non refundable.


1 reply

Userlevel 3

@Bigbeano 

Thank you for reaching out. 

 

We would like to look into this for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with the details of your issue.
 

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