Solved

returning from abroad

  • 3 August 2022
  • 1 reply
  • 69 views

Badge

I’ve used Cricket for years in the US and used temporary service (Vodafone) while I’m abroad.  But this time I can’t get Cricket back on my phone.  It shows T mobile.  I drove to 2 stores listed on Cricket’s website - which are closed down.  I talked to a bot and then chatted to a nice person who couldn’t help me and said to call Customer Support.  At first I was to be transferred to a person, but then my phone was closed down, and no calls go through.  

 

icon

Best answer by Uptownlatina1 4 August 2022, 01:02

View original

1 reply

Userlevel 2
Badge +4

@pmcaleer 

Hey if you’ve had another carriers SIM card in the phone, you’ll need to adjust your APN settings back to Cricket’s. Also, you may want to order a new sim, or buy one from Target or Walmart.

Reply