Question

Sim card not supported

  • 22 January 2021
  • 1 reply
  • 304 views
A

I was recently given an IPhone SE from a friend. The phone was originally with Verizon, but she unlocked it before sending it to me. When I insert my sim card it says it isn't supported. 

1 reply

J
Userlevel 4
Badge +5

Hello @aheap7! Welcome to our Cricket Community Forum and thank you for your post. If the device is showing SIM card not supported then the device is not unlocked. We recommend reaching back out to your friend to work with Verizon to ensure that the device is unlocked. 

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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