Question

Text Messages Delayed/Never Received

  • 22 January 2021
  • 27 replies
  • 15450 views

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We switched two phones from Verizon and my work phone from Straight Talk all over to Cricket. All three are different versions of the iPhone, the newest being an iPhone 11 and the oldest being an iPhone 6. We immediately noticed texts messages can be extremely delayed, some never sending or being received at all. This happens on a daily basis. All phones have iOS up to date and all phones were troubleshooted with everything under the sun found on the internet. We also noticed things that use WiFi are now slower (also thoroughly troubleshooted), and we don’t get Ring doorbell notifications until two minutes after someone leaves our front stoop. Is this SIM card related? Server related? And ultimately, is this something that can be fixed? If not we will need to switch immediately, as my work phone often requires a prompt response to text messages.


27 replies

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This has begun happening to me and my wife, especially with MMS, but it does happen with SMS as well.

We've tested it while on the line with one another and others. Texts have taken several minutes to reach their destination, and occasionally we'll get an error message, "Couldn't send message". 

Now I'm not an expert, but I pretty much know it has something to do with the service, as we've had Cricket since November, but we've only had issues during the last month. 

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I just started having this issue, 2-3 weeks maybe.   Some test messages sent or received are days old.  Very sporadic as to when it happens.  It’s not just my phone, it’s 3 of the 4 on the plan. The one without issues doesn’t use text.  
 

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