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unlock phone

Y
Badge +1

Hello! Can you unlock my phone for me? I'm leaving the US soon and I need to use another SIM card when I get back to my country. But my phone is locked so I can't use other SIM cards. Thank you!

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Best answer by James_Cricket 7 May 2023, 20:52

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J
Userlevel 4
Badge +5

Hello @Yuanyuanzhang! Welcome to our Cricket Community Forum and thank you for your post. We are happy to review your device unlock request. Please know that Cricket requires customers have at least 6 months of active service on the device before it is eligible for unlocking. You can get more information on our device unlock policy via the link below: 
https://www.cricketwireless.com/legal-info/device-unlock-policy.html

For further assistance, be sure to send us DM @CricketSupport 👍

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.
Y
Badge +1

I have been using cricket for a year and a half. So I think I've accomplished this requirement.

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