Unlock Phone Issue

Hi there, 

Thanks for helping me with my dispute before but now I am having an issue with unlocking my phone.

I purchased the locked IPhone SE last November and have been using your service since then. I have met the 6 month requirement but it says that I can't unlock it.

I used my cricket SIM card primarily on  the other IPhone 11 that I purchased myself, it was unlocked when I purchased it. Most of the time I used the IPhone SE without the SIM card. 

As I have been using your service for the entire 6 months period, and I only used the SIM card on the other unlocked phone purchased directly from Apple (you can check the history to confirm this), I think it makes sense if you can unlock my Iphone SE.

Thanks a lot