upgrading phone

  • 17 March 2021
  • 1 reply

Hello I’m trying to upgrade my phone but it’s saying there’s an order pending. It’s saying the order is a phone that we’ve already bought, received, and activated. Is there any way we can get rid of that because we already activated it? As for my new upgrade the payment is now processing, but if we clear the order pending will it go through all the way?

1 reply

Userlevel 4
Badge +4

Hi @Martha515 

We can take care of this for you! Please reach out to our support team on Facebook ( or Twitter (@cricketsupport) with the details of your issue, wireless number, and full name on the account.