I always had a custom Greeting for my voicemail. Recently my iPhone 8 was updated with ios 13.5.1. Seems that after that update voicemail is always going to default greeting. I followed Cricket's instructions of resetting PIN and then recording a custom greeting. Voicemail still goes to default greeting. Tried to change message on iPhone itself, changed selection from Default to Custom. Recorded a custom greeting. But voicemail still goes to default message. Web search says Apple problem, other say carrier problem. Any one have a solution??
Best answer by do3908View original
Thank you for reaching out. Unfortunately that is an Apple issue and you would need to make an appointment with them to have it looked at.