Voicemail Problems

  • 20 July 2023
  • 1 reply


Within the past couple months, I have not been able to access my voicemail, and callers have not been able to leave voicemails. When I try to access my voicemail, it says I do not have my voicemail setup, but I already had it setup and there are no options to set it up. Also, I can’t change my voicemail password. I’ve tried everything to fix it myself, from checking for call forwarding to resetting my network. Nothing has worked. When I called customer support, there was no option to help with this problem. Help!


Best answer by jdor_Cricket 22 July 2023, 17:51

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Userlevel 4
Badge +4

Hi @Jbrockla 

Our support team would be happy to assist you with this. Please, send us a PM to @CricketSupport with your wireless number and full name on the account for further assistance.