Why is when you call them you can’t talk to anyone that os english?!

  • 26 July 2021
  • 1 reply


I called three times today to find out why my hotspot was taken off my phone and no one could so I went ahead and paid the fee because I need my hotspot for my school and the bastards never added it. I am pissed beyond belief right now. I am fixing to leave this company.

1 reply

Userlevel 4
Badge +4

Hi @Sbutler49 

We’re sorry to hear about your experience, our support team would be happy to assist you. If you still need assistance, we recommend reaching out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue, wireless number, and full name on the account.