- 291 Topics
- 614 Replies
We switched two phones from Verizon and my work phone from Straight Talk all over to Cricket. All three are different versions of the iPhone, the newest being an iPhone 11 and the oldest being an iPhone 6. We immediately noticed texts messages can be extremely delayed, some never sending or being received at all. This happens on a daily basis. All phones have iOS up to date and all phones were troubleshooted with everything under the sun found on the internet. We also noticed things that use WiFi are now slower (also thoroughly troubleshooted), and we don’t get Ring doorbell notifications until two minutes after someone leaves our front stoop. Is this SIM card related? Server related? And ultimately, is this something that can be fixed? If not we will need to switch immediately, as my work phone often requires a prompt response to text messages.
I have been a Cricket customer for over a year...I bought a new iphone XS at Best Buy with no sim card and no cell service contract, was told it will work with all providers. I removed the sim card (Cricket) from my old device, installed in my new phone and powered up, it worked immediately. About a month later I tried to switch service to Verizon who told me phone was compatible. Tried their sim card and doesn't work because Cricket locked my phone. Yes, MY PHONE, that I paid for in full. I have not been able to get Cricket to unlock my phone. I had to pay for another months service Or lose my number and still have a locked phone. What gives a "bring your device, pay as you go" company the right to lock my phone? I have spoken with Cricket support every day to get this resolved to no avail. They keep promising to call me back, still waiting.Verizon charged me for sim card and first months service before they would try the sim card. They told me
Cricket has basically HIJACKED TWO iphones on our plan with them and REFUSE to UNLOCK them!! I have been with Cricket for over a year and the phone was purchased from Best Buy as UNLOCKED!! When I went to another provider, they claim to have unlocked my phones, but that has yet to happen! I have gone 3 days without a phone and had to purchase a new one because Cricket REFUSES to release my phone that they never had the authority to lock! My daughter is now stuck and although she received a message that her phone has been unlocked, it has not! This should be a class action lawsuit!! How does Cricket get away with this????EXTREMELY DISSATISFIED CUSTOMER!
I'm planning on purchasing an iPhone12 Pro. I'm assuming that it will work on Cricket and all I have to do is to purchase an unlocked phone? The only concern I have is that the Pro series has a different sized SIM card so if Cricket doesn't have that available, I won't be able to use the new phone. Does anyone have any info on that? TIA!
New customer. I can’t send pictures to anyone. Turning off MMS does prompt a “MMS must be turned on” error, but doing so doesn’t help. I have tried resetting network settings. Didn’t help. iMessages and text work. I have no place in settings to edit APN settings as I have with other carriers.iPhone 6, iOS 12.1.2
I noticed the new iphone XS isn't listed on the eligible hotspot phones page, but all of the other iphones are. Has this page just not been updated yet, or is hotspot not available for the iphone xs. If it's not currently available do you have an ETA on when it will? I need mobile hotspot and will have to change to a new service provider if this isn't available soon.
When making or receiving call after a few minutes I can hear the person on the other line but they can't hear me. This is very frustrating. I always thought that Iphones are good but am very dissapointed in this one. My husband has a motorola and has no problems on his. We are both on cricket so I don't feel its a network problem. i have the latest updates on my phone. Basically all my expensive phone is good for is texting and internet. was wondering if anyone else is having these problems with the iphone 7 plus? Thanks!
I pay for the over $60 a month plan for everything and unlimited data yet I can NEVER come t to internet unless I’m at home connected to my local internet provider. This is very upsetting and I would like to speak with someone who can remedy this issues immediately! Can you tell me exactly what I’m paying for each month at this high rate while I can’t even connect to internet on my phone that I have serviced with you Crickett???????? Not a happy customer
I recently switched to an iPhone, and I was wondering how to download MP3 files to my iPhone 7 Plus. I want to change the phone ringtone according to my favorite song. Thanks for reading the article and look forward to receiving the help from the Iphone community.
Good afternoon! Next week, October 13, 2020, Apple is having an event pertaining to the Iphone 12. A couple days after the event next Tuesday, Apple is also supposed to release at least two out of four new models of the iphone 12 for pre order. Will cricket be allowing any of the four new iphones to have access to its 5G network? How soon will cricket post about this information?
I have an XS in good condition. It’s been in a case since day 1. It does have a couple of small nics on the bottom and a couple of tiny scratches you could see in certain lighting/ angles. I’d love to trade in and get the 420 ( pretty much exahttps://nox.tips/ctly the same as I’d get from swappa after fees and shipping), but I don’t want to open my new iPhone 11 only to get an offer for $290. Are they strict with their assessments?https://xender.vip/
I hate to admit how upset I am about iphone 8 not having an simple way to use a song as a ringtone or an alarm. I know it is just a ring tone, but I don't like something that's put on me. I don't really want to use canned ring tones, or buy ringtones from Apple. I want to use the same tunes / songs I used for years. Can anybody help? So irritated and can't help but wonder what kind of cheap money grubbing attempt is up to Apple to disable or delete this functionality.I want to use this song as a ringtone: https://kostenloseklingeltone.mobi/samsung-standard-11573/
I have been a Cricket user for over 5 years but recently my voice mail box doesn't allow anyone to leave a message. I have a Apple SE which was replaced by an Apple store after it was damaged. The Apple store cloned the hardware from the damaged phone and says the new one works perfectly. It does, except for one problem - no one can leave a message in my voicemail box since the hardware was swapped. When I call voicemail it says no messages - so it seems to be set up correctly.I went to the Cricket store and they say it it not their problem (that means the girl doesn't know how to fix it). She says the number is not registered with Cricket even though normal data and voice (non-voicemail) work fine and the bills are paid promptly (automatically).Can anyone help? Or do I need to find a provider that delivers everything I pay for?
I had cancelled confirmed order for porting 5 number to Cricket due wanting to change type of phone, but now when i resubmit the order i unable to get the Promotion advertised on the website. I am getting error when i place the order. I have talked to 10 different customer agent and they are not able to figure it out.Error message I am getting: Only two phones (6s, 6s plus, 7 and 7 plus) is allowed per household.
I placed an order for 2 iPhone 6s for my daughter and niece.... For some reason by me ordering after 2pm ET the order was placed the next day which was the 25th of February.... The 27th comes around and still no phones, I called to see what's the hold up, and was told it phones will be there tomorrow the 28th....That time comes and still no phones....So Saturday morning I called to find out that my phones was delayed at 5 in the morning..... Somebody from the office will notify me about my order.... Let hours pass on (Saturday) and decided to call back and get your phones have been cancelled, okay.... (So where's my refund).I was told I will have it in my bank no later than Wednesday which was the 4th of March....Checked my card nothing, even called the operated for my card and was told nothing was sent back from cricket.... Calls cricket back and explain to them (still on the 4th)that I haven't received my order or refund so what the hell is going on! Next thing I know is a ticket is
I want to post this on my own thread just in case someone has a solution. Switched an iPhone 6Splus from ATT to Cricket. The same day and ever since, the battery drains so fast during texting. I can listen to a book all day, but with frequent texting the battery will be from full charge to near dead in 4 To 6 hours. Prior to switching, battery life was about a day and a half with normal use. This makes no sense to me but it’s hard to me to believe coincidence. Any ideas?
Hello friends! I amn't US citizen. I live in Europe. I bought iPhone 7 plus on eBay from re-seller , not from original owner. It's a cricket phone. I need to unlock it for any GSM network. Cricket support tell me that i need wireless number or account information for unlocking. I haven't any info. There is one another option; Operator says that: The person who is an existing Cricket customer can authenticate the account with his account credentials then with the help of your phone's imei number, the unlock code can be checked.The only option left for you is to contact someone in the U.S. who is a Cricket customer and he will be able to authenticate the account with his account credentials.Once the account is authenticated, we can check the unlock code with the help of your phone's imei number.Can anyone help me to do that? Please read and help me! I really need it!
Why is it not listed on the website, when you purchase a phone at full price, you are locked in 6mos
I purchased an Iphone from Cricket at full price. The store never said that you were now locked into contract for 6 months. I looked at the website and don't find it there. It says you are not locked into an annual contract. Why does it not say you ARE LOCKED INTO 6 MONTHS. Tried to talk to a manager at customer service. Apparently I was told they do not take calls from customers. What the heck? TOTALLY FALSE ADVERTISING!!!!
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